Early Wednesday morning we noticed that Yahoo Feedback Loop complaint volume was much lower than normal. We have confirmed that ExactTarget is not the only affected ESP or mailer. We notified Yahoo of our observations, and on Wednesday night they posted the following statement to the Y! Mail Admin Yahoo Group: "For those enrolled in our Complaint Feedback Loop program, we have an ongoing issue, which started late yesterday, in sending out the feedback reports. If you're seeing a lower-than-usual stream of user complaints of late, this is likely the reason. We're continuing to investigate the problem and will keep the list updated of any progress. Stay tuned."
Update: Volume seems to be ramping back up to normal levels as of 7/23/2009.
Update: Volume seems to be ramping back up to normal levels as of 7/23/2009.
ExactTarget Feed
Powered by Compendium Blogware
Comments for Yahoo Feedback Loop Volume Down