Pivotal Veracity reported (and AOL has confirmed) that AOL has begun bulk disabling of inactive AOL email accounts. They write, "We've heard reports from numerous ESP partners and clients that AOL has been sending back large volumes of bounces due to the deactivation of old and unused email accounts. Although the exact reasons for what constitutes an inactive email account isn't 100% clear the numbers and reports we've been seeing range anyway from the documented 30 days in their Terms of Service (this document specifically applies to screen names but also appears to cover email) to 90 days and upwards of 6 months."
We've seen this as well. The net here is that your AOL bounce rate is going to go up a bit. No cause for alarm; the ExactTarget system will handle these bounces just fine and they will go through the process that ends with suppression of these now-invalidated addresses.
We've seen this as well. The net here is that your AOL bounce rate is going to go up a bit. No cause for alarm; the ExactTarget system will handle these bounces just fine and they will go through the process that ends with suppression of these now-invalidated addresses.
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