The Power of Customer-Centric Marketing with ExactTarget, Adobe Digital Marketing Suite & Acceleration

Posted by: Kristen Neal
Friday, April 27, 2012

Here at ExactTarget we’re always looking for the chance to share client successes and wins. We recognize the ever-changing interactive marketing landscape presents new and exciting opportunities for our clients but also many challenges as well. And, at the end of the day, all of us are on the hook for delivering measurable results. 

Many of our clients have leveraged the ExactTarget partnership with the Adobe Digital Marketing Suite to create a foundation for driving relevant online marketing programs that positively impact their bottom-line. 

We’re excited to share an example of this success in...
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#NexusCafe Twitter Chat Recap: Leveraging Marketing Automation for Engagement

Posted by: Amanda Berkey
Tuesday, March 20, 2012

Each Thursday at 11am EDT, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and campaign ideas across the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.

Our guest for a recent #NexusCafe chat was Brian Shelton, eCommerce & Special Projects Manager at Gilchrist & Soames. Brian just completed a major website project at his company so content automation was top of mind. Brian is involved in the 3sixty Live Indianapolis user community and is a regular contributor to the weekly #NexusCafe chat.

He...

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From B2B to B2C You Are Still Dealing with An Individual

Posted by: Kyle Lacy
Thursday, March 8, 2012

I'm under the belief that pure story-telling, personalized data, and integrated marketing systems are the pinnacle of success for any marketing professional. Or at least it should be. It is the humanization of marketing systems that defines the next generation of marketing. However, there is one thing that reigns true over all - at the end of the sales cycle we are still dealing with an individual, a human, not a business.

I was reminded of this while reading the current issue of Direct Marketing Magazine. Tim Peterson has an excellent article defining and detailing the transformation of Dell's...

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Connections 2011 - The Power of One

Posted by: Connections Blogger
Wednesday, October 5, 2011
Connections 2011 - The Power of OneLast week, I attended the world’s largest interactive marketing conference - ExactTarget’s Connections 2011 in Indianapolis, IN - with 3,000 marketers from around the world. We absorbed the idea of the Power of One: one consumer, one platform, one cloud, one person, and one business. The conference encouraged attendees to consider how one individual can change a life and one idea can change the world.

One Individual

What would you do trapped in the desert, pinned under a rock, out of water, and facing certain death? The highlight of the conference was keynote speaker Aron Ralston, author of...Read More »

Marketing Automation Meets Cross-Channel Campaign Management

Posted by: Scott Roth
Wednesday, September 28, 2011
exacttarget and marketoMany organizations don’t fit squarely into a B2B or B2C bucket. More often, companies have multiple marketing teams, divisions or business units that focus on different marketing and sales objectives. One team may manage vendor or partner relationships; another drives online sales; while yet another supports a lengthy direct sales cycle.

We are in the midst of a transformational shift in the Revenue Performance Management market whereby:
  • The buying process has changed; customers now touch dozens of online and offline information sources before they ever talk to a sales representative or buy...
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#NexusCafe Weekly Twitter Chat: The Death of Batch and Blast

Posted by: Spencer Abrams
Tuesday, July 12, 2011
HyperDrive InteractiveEach week, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and best practices in the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.

On Thursday, June 30th, we had the opportunity to chat with Chris Timman and Ali Margello from HyperDrive Interactive, an interactive marketing and consulting firm, and an ExactTarget partner.  The topic of our discussion was “The Death of Batch and Blast,” which focused on how leveraging relevant and personalized content can drive engagement with customers...Read More »

Webinar: Email Marketing To and Through Your Channel Partners

Posted by: Amanda Berkey
Monday, May 9, 2011
Deliverability WebinarJoin ExactTarget's Privacy and Deliverability Expert, Al Iverson, and our Nexus partner, Elateral for a free webinar "Email Marketing To and Through Your Channel Partners" on Wednesday May 11, 2011  at 11:30am-12:30pm ET. Elateral specializes in global brand marketing automation for companies that have channel and local representatives, enabling brand control management while empowering local advertising and marketing campaigns.

Webinar Takeaways:
  • A clear understanding of both the risks and opportunities of hyperlocal email campaigns your channel partners are conducting with and without your...
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What's New at ExactTarget - Release Details

Posted by: Kristeen Hudson
Wednesday, May 4, 2011
ExactTarget Product Marketing With our most recent product enhancements -- including the Interactive Marketing Hub™, Audience Builder, A/B Testing, Inbox Tools powered by Return Path, and Global SMS and API -- we've made it easier than ever for marketers to achieve spectacular business results. The release includes functionallity in all of the follwing areas:
  • IMH Beta 2
  • Campaigns
  • Automation Studio
  • Drag 'n Drop Interface
  • Massive Parallel Processing
  • Real-Time Counts
  • Real-Time A/B Testing
  • Inbox Tools
  • Email Usability Enhancements
  • Facebook Content Manager
  • Mobile Apps
  • Security Enhancements
  • SMS API
  • Global SMS
To learn more about this...Read More »

Weekly Twitter Chat #NexusCafe: Lead Nurturing

Posted by: Kristen Neal
Wednesday, April 27, 2011
Jennifer Wong at OptifyEach week, marketers from around the world join the ExactTarget Nexus partner ecosystemon Twitter for a conversation about trends and best practices in the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.

Jennifer Wong joined us last week from Optify, a marketing software company whose products enable B2B lead generation through search engine optimization. Jennifer discussed how Optify’s lead nurturing software has helped transform lead nurturing strategies for global brands. Through ExactTarget + Optify, you can send targeted relevant email messages to your...
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Email is Not a Magic Pill

Posted by: Shelly Griffin
Thursday, March 10, 2011
You might think that statement is sacrilegious for someone whose very career depends on email marketing. Don't worry...just give me a chance to explain.   What I mean is that you can not think of your email marketing program the same as those "As Seen on TV" products.  You can't just set it and forget it.  Email has to be a part of an overall marketing strategy and communication plan with customers.  Whether B2B or B2C, you have to have a plan and many times that plan may include other mediums: social, sites, mobile, print, etc.

Some businesses have got it into their heads that once the...Read More »

Integrate your Content Strategy in 4 Steps

Posted by: Eric Prugh
Wednesday, February 16, 2011
Syndicating RSS can save time and easily increase engagementWebsites have evolved so much since the inception of the World Wide Web. I recall first receiving a book on HTML for my 13th birthday and being incredibly excited to begin making my first Web pages. (Note: for those asking why I was coding HTML at age 13, I often ask myself the same question.) Back then, you had your website published on something like Geocities, Angelfire, or some other free provider who was willing to take on the expense of hosting while displaying horrific ads to monetise their business model. Only if you were serious did you have a domain!

Fast forward to now, where RSS is...Read More »

ExactTarget's "For Marketers Guide"

Posted by: Adam Evans
Friday, November 19, 2010
For Marketeres Getting Started GuideLast time I wrote about ExactTarget's Getting Started Guide and how you can use it to get up and running with our application. Today I'm moving on to our For Marketers Guide

If you're somewhat familiar with the ExactTarget application, and especially if you've already gone through the Getting Started Guide, this guide is for you. 

The purpose of this guide is to introduce you to some of the additional features not discussed in The Getting Started Guide. This is not a step-by-step process, but rather a list of features that you can use to make your email communications convenient for you and...Read More »

Social CRM with Microsoft Dynamics CRM and Azure

Posted by: Kristen Neal
Thursday, September 30, 2010

Today, ExactTarget clients can send to account, contact, and lead entities, but with CRM 2011 you'll be able to send to any existing or custom entity. The ExactTarget-Microsoft Dynamics CRM Integration will be available for CRM 2011 Online and On-Premise.

Social CRM with Microsoft Dynamics CRM and Azure
Blog post
contributed by Barry Givens, Global Channel Development Manager with Microsoft Dynamics CRM

"Seven years ago we launched Microsoft CRM 1.2 to a small but enthusiastic audience.  CRM 1.2 was a market breakthrough for us but it was only after a healthy independent software vendor community...

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Drive Customer Engagement with ClickDimensions

Posted by: Colby Cavanaugh
Monday, September 27, 2010

ClickDimensions

Last week I had the opportunity to sit down with John Gravely, founder of ClickDimensions. We discussed the shifting landscape of BtoB marketing, particularly as it relates to marketing automation and cross channel marketing. Here’s a bit of our conversation:

Colby: Why ClickDimensions? Why now?

John: I’ve always been a marketer. At my past companies c360 and Scribe, B2B marketing was a main focus of mine. I saw the need for ClickDimensions and built it from a marketer’s perspective to solve marketer’s problems.

Colby: What problems do you hope to solve for marketers?

John: It’s really all about...

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Email + CRM and Web Analytics

Posted by: Kristen Neal
Friday, September 24, 2010
Email, CRM, & Web AnalyticsCRM, Web Analytics, and Email Marketing are each powerful tools to better understand your audience. Put them all together and tada! you’ve got a powerful one-to-one marketing engine. When sales and marketing technologies are integrated, marketers can identify the effectiveness of their website copy, whitepapers, webinars, and other online efforts through conversion rates. Enhanced prospect segmentation and targeting results in increased personalization, targeted relevancy, and deeper visibility into conversion rates and campaign return.

So where do you reside on the marketing integration... Read More »

Build a Cohesive Online Experience

Posted by: Stefanie Jansen
Thursday, September 9, 2010
Most likely, you’re a marketer – not a programmer. Yet, some interactive marketing providers’ tools treat you like you are, making you waste time and energy trying to sort out the technical details. And if you’re struggling to secure time, resources, and internal IT support in an effort to extend your messages across the web, there’s an easier way to get things done.

Ok – ready to cut microsite creation time down to less than five minutes? Done. With ExactTarget’s incredibly user-friendly landing page marketing technology, you can easily create coupons, special promotions, or other types of...Read More »

Best Email Programs: The Persistant Request

Posted by: Contest Participant
Thursday, August 12, 2010
This has been the best consumer email marketing program I've received in 2010. Early in the winter I bought some x-country ski bindings from Backcountry.com. Smart marketers like backcountry know that content drives search engine optimization and conversion. This is nothing new of course, Zig Ziglar preached way back in the 50's that the greatest selling tactic in the world is the similar situation story. In the world of 1 to 1 Direct Marketing, the challange is for companies to go and get these stories, and lots of them. You basically need stories for each individual you are targeting. This...Read More »

Travel Alert! - Upgrade your Travel and Hospitality Marketing Strategy to First Class

Posted by: Kristeen Hudson
Friday, July 23, 2010
Travel Email MarketingWe know the travel and hospitality industry is competitive. That’s why we’ve put together industry-proven ideas on ways to bring more travelers to your site, drive online transactions, and grow your business in our new Travel Marketing Services Whitepaper.

It’s always been important to send relevant messaging to your customers and prospects. What’s new in today’s landscape, though, is the amount of subscriber data that marketers can use to create personalized, effective one-to-one travel email marketing.


Watch your Hospitality And Travel Marketing program take flight as we teach you how to:
  • Conve...
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Is automation important for retailers?

Posted by: Rob Wiley
Tuesday, May 4, 2010
 My mother-in-law owns a small retail store in a quaint tourist town in Michigan.  Over the years, I've learned that retail is a complex business.  You need to be open for business when it is convenient for your customers,  you need to anticipate what they will want to buy and have it in stock, you need to figure out the most effective way to make them aware of the store and encourage them to visit.
 
Retailers who have an on-line presence have an even more complex business.  In addition to maintaining the e-commerce website and conducting business at the convenience of the customer, you need...
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Drip Model Marketing– Is that a leaky faucet or your email marketing software?

Posted by: Kristeen Hudson
Tuesday, November 10, 2009
Phrases like “drip campaign”, “automated email drip”, “drip email program”, and “drip email” are thrown around ExactTarget a lot. This is because ExactTarget is in the business of sending email, especially automated email drips.  However, everyone may not understand what a drip campaign is.  Let me tell you a little bit about the basics of drip marketing.

Drip marketing comes from the phrase drip irrigation, which is where crops are watered in small amounts over a long period of time. This same concept is applied to marketing and is called drip model marketing. Customers or potential customers...Read More »