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CAN-SPAM Compliance

Consumer Perceptions of Marketing

Monday, July 13, 2009 by Morgan Stewart
Two weeks ago, members of the Catapult Rotational Program traveled throughout the Midwest to conduct customer interviews about their perceptions of marketing—from email marketing, to sms marketing, to social media and direct mail.

They did incredible—nearly 100 interviews in 2 days! While the goal was to have them capture video footage, there was another, perhaps more important byproduct—these new ExactTarget employees got a personal introduction to the core tenants of SubscribersRule!

Fresh off the road, we asked Catapult team members to share their thoughts about what they heard from consumers. Check out observations on the following topics based on the experiences Teresa Becker, Caitilin Landrigan, and Kristeen Hudson.

 

•    Part 1: Permission Makes All The Difference
•    Part 2: Consumers Still Don’t Know What CAN-SPAM Is
•    Part 3: Annoying Consumers with Too Many Emails
•    Part 4: When Marketing Becomes a Service


Comments for Consumer Perceptions of Marketing

Friday, July 24, 2009 by Simon3321:
Cool, thanks for sharing some of the responses! These days successful marketers really need to make sure their message appeals directly to the potential customer. Bring them something they want to talk about, something they want to think about and share with their friends. Just showing what your product is and how great it is isn't going to get anywhere. Online video done this way can spread quickly if put on all the right sites (like YouTube, AdWido, and Veoh), and that would be excellent marketing right there.

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