Over the next several weeks, I will be publishing a series of posts about the basics of social media. These aren’t in any specific order, but if followed they will help you to monitor and respond to your fans and followers effectively. The posts in this series will be:
- Do Not Delete
- Remember, You’re Talking to People
- What’s the Reason for Your Social Media Presence?
- Your Customers are Talking. Listen to Them!
You might be tempted to delete negative posts from your Twitter and Facebook feed, but don't do it! It might seem counter intuitive, especially if you have a plethora of negative...