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Direct Email Marketing

Are Your Subscriber's Fan's For Life?

Monday, November 2, 2009 by Lindsay Niemiec
On my drive back from Chicago last week, I noticed a large billboard towering over the interstate. Of course,  many billboards crowd every interstate, but this one was different. The advertisement for the Chicago Bears, read “if you’re not a fan, you’re a tourist”. What grabbed my attention was not only to how clever I though the ad was, but how applicable it is to the ExactTarget’s Subscribers Rule! philosophy.  Everyone wants to be a part of something special, and marketers want their customers to feel as if they are special too. It starts with delivering 1 to 1 direct marketing of which subscribers are a fan.

Does your marketing program address what your subscribers want? Or do you blast out the latest news and hope for click-throughs? Do you dynamically target the content of your emails to your subscriber's preferences? Or do you batch and blast the same email to everyone, hoping they find it relevant? As the NFL season continues and the holiday season kicks off, the relevance of your email campaign programs could be the key component in making your subscribers true fans.

If you make your subscriber a fan, then much like a Bears fan, they're in it for life. If not, then they're just a tourist on your list for now waiting for the next best thing.

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