As part of Generation Y (side note: what’s going to happen when we run out of letters!?), I tend to prefer to figure out problems on my own. What that really means is that I prefer to Google an issue, type an email, or chat with an online person before I will ever pick up the phone and ask for help. It isn’t that I don’t want to acknowledge that I need help (because I usually have lots of questions!), or that I am scared of talking to people. It all stems from the fact that I have basically grown up in a world that provides answers and commentary quickly through the internet. Not only can I find one answer, I can find multiple answers and opinions about everything from dog breeds to marathons to getting stains out! And because of what I can find on the internet, I know that I am not the only person who works this way.
So, isn’t it perfect that we built the “Answers” section into ExactTarget 3sixty? When it’s not an urgent issue, or you are just looking for different opinions on a subject, you can hop in and leave a question. Looking for ideas on improving your email marketing campaigns? Let the community help! Trying to figure out opt-in or get email delivery tips? Al Iverson, Email Deliverability Guru, might just be sneaking around 3sixty!
Not only are our ExactTarget experts, like Al, inside the community, but users just like yourself are in there adding comments to how they have made things work within their email programs. It's like having a whole team of 1 to 1 marketers right beside you - no matter where your office is! Furthermore, you’re probably already on your computer and in the community – it can’t get much easier!
So, login and check out “Answers” within 3sixty. Remember - It's never bad to ask for help. Even online. 3sixty might even help answer a question you have today!
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