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Email Marketing Agency

Maine AG: State email lists are public data

Thursday, February 4, 2010 by Al Iverson
As mentioned on MediaPost's Email Insider and elsewhere, the Maine Attorney General's office recently ruled that email addresses of people who contacted various state departments are fair game, that they must be supplied to anybody who submits an inquiry via Maine's Freedom of Access Act.

This means that any sort of advocacy group can petition the state government to provide a list of all the email addresses of people who contacted them on a given topic; and then they would be able to spam those people, to further the advocacy group's goals. BAD NEWS.

Spamhaus blogged about this; click here to read their take on why this is a bad idea. We couldn't agree more with Spamhaus's take on this issue. For our part, we sent a letter to the Maine legislature, looking to explain why we prohibit third-party lists-- any list compiled via this method would clearly NOT be a permission-based email list and we'd clamp down hard on anybody who tried to use a list like that via ExactTarget.

As Morgan Stewart and I explained in our letter, "Allowing advocacy or other groups to obtain email addresses from the Maine state government via a Freedom of Access request allows these groups to build spam lists that will cause harm to internet service providers and end consumers. The owners of those email addresses did not consent to have their email addresses shared with third parties or added to other email lists. Further, recipients of such emails will have to take an affirmative step to unsubscribe from those lists, which adds to the burden of those recipients.

"There is no known legitimate use for email address data in this context other than to compile a non-permission email list and send spam to it. Whether or not the topic of the spam is related to advocacy of something under Maine law is irrelevant; spam is still spam. It is our opinion that there are ample alternate methodologies under which advocacy or other groups may identify and contact Maine residents, without resorting to the most unwanted of email scourges; spam. Please don't enable the sending of spam to Maine residents by allowing their email addresses to be obtained from government agencies."

How about it, dear readers? When you contact somebody in government to provide feedback on an issue or apply for some sort of permit, do you think it's fair that groups can query the government for your email address and be able to add you to a list? And if you're an email marketer, do you really think this is a winning email strategy? Blasting people who didn't sign up for your emails? I sure don't.

Join today: Email Design Testing Webinar

Wednesday, January 13, 2010 by Kristina Schott
At ExactTarget, we design emails for success. Part of that process may include putting a few design variations up against each other in a test.

In September, ExactTarget hosted the Extreme Makeover: The Email Design Competition as a highlight to Connections '09. Read up on an overview and results here.

On January 13th, MarketingExperiments, the researchers who partnered with ExactTarget to analyze the data of the tests, will hold a webinar exploring the results.

The ExactTarget Design Solutions team will be logged in, watching the results unfold with you! We're excited to see the data of our redesigned emails analyzed by MarketingExperiments' Senior Manager of Research Partmerships, Andy Mott. Also exciting is the opportunity to hear the dulcet voice our very own Joel Book, who will be appearing as a special guest.

Register and join us to celebrate performance-driven design!

Maximize your Agency ROI: How adding science to the creative process reveals a 26% gain in email response!
Wednesday, January 13, 2009
4:00 p.m. to 5:00 p.m. EST

Register now!

Is Email Design Testing Really Worth It?

Monday, January 11, 2010 by Joel Book
Recently, ExactTarget partnered with MarketingExperiments to explore how marketers can use data to make smarter email creative decisions. Researchers from both companies developed experiments to test the most effective creative executions as part of a special ExactTarget email redesign competition.
 
On Wednesday, January 13th, join Andy Mott, Senior Manager of Research for MarketingExperiments, for a special web clinic where we will take you behind the scenes of this competition that pitted three agencies against each other to create emails for Pier 1 Imports, AAA of Ohio, and MarketingExperiments.
 
You’ll see “before and after” designs, and learn why you may be leaving money on the table by not testing your email and corresponding landing page.



Register today to attend this special web clinic:
 
Maximize your Agency ROI: How adding science to the creative process reveals a 26% gain in email response! 



Wednesday, January 13, 2009

4:00 p.m. to 5:00 p.m. EST

Personalizing Email for Sales Agents Boosts Response

Tuesday, December 8, 2009 by Joel Book
Personalizing Email for Sales Agents Boosts ResponseI’ve said it before, and I’ll say it again. If you sell through sales agents or dealers, one of the smartest things you can do to boost email response is to personalize the email by sending it “on behalf” of the customer’s sales rep or account manager.

Putting the agent’s picture and contact information on the email will boost response rates by a factor of 15-20%. The reason? No matter how advanced and how sophisticated we get at using technology to improve sales and marketing, one fact remains constant: People by from People.

And you can automate the entire process using “dynamic content” technology to personalize the content of every email you send based on what is relevant to each customer.

Personalized Email Works for GLS Companies
Personalizing Email for Sales Agents Boosts ResponseGLS Companies sends personalized email on behalf of each sales agent to people they meet at trade shows. The Integrated Communication Solutions (SM) company also uses personalized email to nurture leads.

Jim Benedict, Marketing Director for GLS, reports that this tactic is being used effectively to shorten the sales cycle.

Expedia Leverages Personalization
As reported in the December 2nd issue of MarketingSherpa, Expedia CruiseShipCenters, a brick-and-click cruise agency has more than 2,500 cruise consultants who operate independently or from franchised locations across North America.  The cruise agency uses an automated, centralized email and website system that creates personalized communications for its 2,500 sales agents. Putting an agent’s face and name on correspondence has lifted clickthroughs 23%. You can read the entire article online at no charge until December 12th.

Partner Network Builds Strategic Email Marketing Relationships

Thursday, August 20, 2009 by Kyle Schroeder

ExactTarget has a highly-talented team of people working with one objective in mind: developing strategic partnerships with referral, consulting, embedded, integrated, and reseller partners.

Why?

These partnership strengthen the abilities of the companies we work with and allow more people to utilize the power of ExactTarget’s one-to-one marketing software through email, SMS, and voice. ExactTarget is the perfect email marketing solution for many businesses looking to send direct email marketing campaigns.

Our partner page lists who we are currently aligned with and our program guide gives you detailed description of what it means to be a partner with ExactTarget, an industry leader in 1 to 1 Email Marketing Solutions that can develop effective email marketing campaigns across industries.

Interested in learning more? Download the ET Partner Program Guide PDF.

Kyle Schroeder
Slingshot Summer Intern

How Can Creative Approaches Be Applied to Lead Acquisition and Engagement Techniques to Garner Prospect Attention?

Wednesday, August 12, 2009 by Angela Khan
When considering fresh approaches in B2B marketing, I always advise looking at who constitutes your audience and who makes the final purchasing decision. It makes logical sense to target the users of the product or service you’re selling, but you also have to consider the individuals who will be supporting or maintaining that product or service. For many organizations, this is usually the architecture or IT department—particularly in software. Whether you’re selling an HRIS system, a CRM system, or you’re getting a reseller or partner involved in an integration, the IT group will always determine reasons why—or why NOT—to buy your product or service. In fact, a recent report from Forrester (Survey Data Shows Enterprise Architects Are Gatekeepers of Technology Acquisitions; July 13, 2009) showed that in most enterprises, chief architects have a strong influence in most—if not all—technology purchase decisions.

Forrester Report

So try appealing to the IT group from the start by incorporating these ideas into your next newsletter or prospecting send:

1. The most highly anticipated feature from a 2009 ExactTarget release was Social Forward. Why not create a technology-centric blog page, Twitter page, and/or Facebook page to engage in tech talk? Technology folks love talking about code on social networks. Prove you’ve got what it takes to support an organization’s technology group with smooth sailing integrations—and more.

2. Flaunt your ROI through the power of application performance. ExactTarget sends billions of messages per month on behalf of subscribers—and we’re proud of it! Without telling the world the intricacies of your application architecture, you can convey what’s needed to build confidence in your products and services right out of the gate. Consider including an ROI calculator. Akamai has a great one on their site:

Akamia ROI Calculator

But what if you don’t sell software? Perhaps you’re offering packaged goods, a service, or some other tangible product. No matter what you’re selling, think about how your product saves your users’ money. Maybe you’ve packaged your product more effectively to improve shelf space, and that knowledge will appeal to the operations team’s bottom line. Find out the person within the organization who benefits the most from your product, and appeal to him or her from the start. More money left in your customer’s pocket means more money in yours.

ExactTarget 2009 SUBSCRIBERS RULE! Awards – Nominations Now Accepted!

Tuesday, August 4, 2009 by Chip House

Each year at the ExactTarget Connections conference we give out awards to our clients that have demonstrated some of the best programs, designs, list growth and results of the year. This year is no different…but there is a new twist. This year we’re launching the SUBSCRIBERS RULE! Awards.
SR Award
There are 5 key awards and 3 grand prizes that go to those programs that best honor the three main tenets of our SR! philosophy:

1. Serve the individual.
2. Honor their unique preferences for communication, content, frequency and channel.
3. Deliver them timely, relevant content that improves their lives
 

If you are an ExactTarget client or partner you can now nominate yourself, or another program online. Nominations are only open until Friday, September 4th so please start those wheels turning now.

Submit nominations here!

Award Categories are:

Communication & Content Relevance Award
Do you design your content around subscriber preferences? This award focuses on customers that have shown big improvements in subscriber relevancy by designing emails to match subscriber preferences. Of course design and metrics matter here!

Behavior & Data Relevance Award
This award is for marketers that have really done a great job integrating and leveraging data from multiple sources (CRM, analytics, POS) in a way that results in more individualized communications through ExactTarget.

Channel Preference Award
Honoring your subscribers’ channel preferences to receive email via email, SMS, voice or other channels? If so, this award is for you!  Nominees must have used at least two messaging channels and will be judged on demonstrated customer retention or lift in response.

Permission-based List Growth Award
The best marketing lists are grown subscriber by subscriber while honoring permission. If you are an ExactTarget customer using unique, permission-based list capture strategies that have shown big improvements in list growth or response rates then we want to hear from you!

Improving Lives Award
Who says email can’t change lives? Many of our customers in non-profit and profit sectors help others every day. This award is for a customer with the most inspirational story of how their one-to-one marketing efforts are improving the lives of their customers.

Grand Prizes:

Reseller Partner of the Year Award
From beginning to end this ExactTarget Reseller demonstrates excellence in email marketing strategy, design, integration, execution and client success all while honoring the tenets Subscribers Rule!

Embedded Partner of the Year
A number of companies have embedded ExactTarget into their software application. This award is for the best embedded solution that honors Subscribers Rule!

Email Program of the Year Award
This award will simply go to the best of the best. The grand prize winner of the SR! Awards 2009 will be the best overall email marketing program that honors the tenets of Subscribers Rule from start to finish. That includes solid strategy, data management, creative, use of dynamic content and targeting, integration, and results!

One thing is for sure…we’ll have a great time giving out the awards this year. ExactTarget customers never disappoint. There are always some amazing programs shown off at these awards and I’m sure this year will be no different!
 

Email Marketing Conference Speaking Submission Deadlines Approacheth!!!

Friday, July 24, 2009 by Jeffrey Rohrs
I know that it's a bit early to be thinking about January & February 2010, but that's not the case if you have a great email marketing case study or presentation to share.  Both MarketingSherpa's Em@il Summit and the eec's Email Evolution Conference are looking for speakers, and their submission deadlines are FAST approaching. 

Here's the details

MarketingSherpa Em@il Summit & Expo 2010
January 20-22, 2010
Miami, Florida

MarketingSherpa's Email Summit & Expo 2010

SPEAKER SUBMISSION DEADLINE: Monday, August 3rd
Submit Your Email Summit Speaker Proposal Here

EVENT NOTES: Joseph Jaffe will be keynoting this year's 5th annual Em@il Summit.  MarketingSherpa's conference differs from others in that all the speakers are either in-house practitioners or hands-on agencies sharing the latest & greatest email marketing tips and tactics.  If you want advice on what works in email and one-to-one marketing from the people on the front lines, this is the conference for you.

The eec Email Evolution Conference 2010
February 1-3, 2010
Miami, Florida

The eec Email Evolution Conference 2010

SPEAKER SUBMISSION DEADLINE: Friday, August 7th
Submit your Email Evolution Speaker Proposal Here

EVENT NOTES: Part of the DMA, the email experience council is the largest membership organization in the email marketing industry today.  This year's conference will feature a keynote from Pro Football Hall of Fame coach, Don Shula.  With its mix of client, agency, and ESP panels, Email Evolution provides a great forum for idea sharing, collaboration, and best practice debates.

Now, if you're very astute, you've picked up on the fact that if you get picked to speak at both of these events, you can effectively live in Miami from late January through early February.  As a resident Clevelander, I can think of far worse fates.

So, if you've got an email marketing case study, story or advice to share, get moving and submit your proposals to MarketingSherpa and the eec today!  I hope to see you at both events in 2010!

Third Largest Social Networking Site Sued for Invasion of Privacy, Identity Theft

Wednesday, July 15, 2009 by Al Iverson
DailyTech (and many others) report that Tagged.com, a social networking site, is under attack by New York Attorney General Andrew Cuomo. He writes: "This company stole the address books and identities of millions of people.  Consumers had their privacy invaded and were forced into the embarrassing position of having to apologize to all their e-mail contacts for Tagged's unethical -- and illegal -- behavior." Read all about it here.

Important lesson: Don't try to use the guise of social networking to spam people. Perceived falsity and deception in "forward to a friend" and "invite" viral-type messages are one of the top things that make government agencies sit up and take notice. 

Don't take my word for that; ask Jumpstart.

Email Marketing ROI Higher than Expected

Tuesday, July 14, 2009 by Joel Book

 I’ve often said that the total business impact of email marketing is much greater than what is actually measured. The reason is the “halo effect” that email marketing has in driving action at multiple points of contact.

 

Chad White’s article in today’s Email Insider provides compelling evidence that email marketing ROI is actually much higher than the $43.52 predicted by the DMA for 2009.

 

White, who is Research Director for email marketing agency Smith-Harmon, and editor of The Retail Email Blog, cites three reasons why email marketing ROI is understated:

  1. Email marketing is nearly as effective at driving action offline as it is in driving action online. According to Forrester Research, 44% of all email subscribers are inspired to take action online versus 41% offline.
  2. Even online, where it's easiest for email marketers to track the path of subscribers, email does not get credit for much of the action it drives. According to Epsilon, 33% of permission-based email recipients say they usually visit sites directly, instead of clicking on an email link. This means conversions may be undercounted by 50%.  
  3. Taking into consideration that email drives both offline and online sales, email marketing's ROI is probably closer to $130 -- about three times the DMA's estimate. And that's not counting email's ability to drive interest and actions in other channels like catalogs and social networks.

 

Email Usage Continues to Grow

In my June 18th post, Email Solidifies its Reputation as the Backbone of Direct Marketing, I reported that spending on e-mail marketing in the U.S. will grow steadily to $2 billion by 2014, according to a new forecast by Forrester Research. It’s easy to see why.

When you stop and consider how email influences and improves the performance of other media -- both online and offline – why would you not use it to anchor your marketing campaign strategy?

Top Independent Email Marketing Blogs

Monday, July 6, 2009 by Morgan Stewart
Following prior posts about the Top Resources for Email Marketing Education, we now get to the top independent blogs about email marketing. Blogs in this category are authored by people not directly affiliated with any particular ESP. While blogs were a more popular overall (as shown in the chart on the original post), there are simply more blogs on email marketing than there are publishers covering the space. As a result, these top blogs were not referenced as frequently as the publications were--the results were more distributed. To keep this list to a manageable number, we elected to recognize only the top 5--consistent with the top email marketing publications.

Here are the reults:

#1) Retail Email Blog **

Chad White was trained as a journalist and is the author and researcher behind the independent blog mentioned most frequently in our survey of go-to email marketing resources. Chad follows approximately 100 retailers at any time and looks at ALL of their email. Moreover, he has been doing this since 2006—he has definitely seen his fair share of email. His blog provides a virtual play-by-play of what retail email marketers are sending, from his “Subjectivity Scanner” posts where he recaps subject lines people are using, to who’s trying new stuff like embedded video or social media integration. If you are looking for examples with some insightful commentary, this is the place to go.

#2) Email Marketing Reports

Mark Brownlow is a writer and academic type. In his own words, “Email Marketing Reports entered life in November 2001 because I was tired of decent folk sending spam because nobody helped them learn the basics of legitimate email marketing.” His blog is dedicated to education. His articles consistently provide a balanced view of hot topics in the email industry and while he often references other sites, articles and studies, he can always be trusted to the appropriate context before sending readers off to another site

#3) BeRelevant! **

Tamara Gielen (collaborator on the study) is the author behind BeRelevant! Currently an independent email marketing consultant, Tamara has been a email practitioner for years having worked client side for Cognos and eBay, and agency side for OgilvyOne. Tamara started the blog as a tool for her to keep track of articles and topics she found useful in her own work and the blog has the same feel today. Most of her posts are lists of articles, tools, studies, and any other resources you could imagine on email marketing. Consider this blog a filter for articles worth reading.

#4) Convince & Convert

Jason Baer has been working in digital marketing since 1994 and was the founder of Mighty Interactive. The consummate entrepreneur, Jason is at it again as the founder of Convince & Convert, now a year old. Convince & Convert’s tagline is “social media and email consulting,” so while he focuses on social media first, don’t let that (nor his 6,000+ Twitter followers) lead you to believe he has moved on from email. His blog focuses on using technology to build community and he consistently provides sound advice on how to incorporate email into that process.

#5) Smith-Harmon

Smith-Harmon is an agency based in Seattle, WA dedicated to email marketing. They also happen to employ Chad White—so the Smith-Harmon crew is a deep well of expertise in email marketing. Their blog highlights different emails that catch their eye and typically focuses on the creative and aesthetic aspects of email. Even so, there is always an eye on the messages intent and execution. In short, the blog represents the personalities of the agencies founders, Lisa Harmon—the email industries queen of fashion, and Aaron Smith—the technical guy, but hardly a techie when it comes to style.

** Blogs by Chad White and Tamara Gielen have been noted as being potentially biased because their blogs were recruiting sources for this study. That said, they were asked to participate in recruitment because we know their blogs to be trusted email marketing resources. They both belong in your list of top 5 email marketing bloggers to follow (if they aren’t already). We’ll let them fight out their ranks respective to Mark, Jason, and Smith-Harmon if they feel so inclined, but I wouldn’t count on bloodshed, this is about the nicest group of folks you could imagine.

Disclaimer: ExactTarget is an advertiser, sponsor and/or partner of many of the sites listed in these survey results.  Our affiliation with these sites did not play into their rankings—rankings were based solely on the responses of 351 respondents to an open-ended question contained in the survey fielded in March 2009 by ExactTarget and the Email Marketers Club.

Profiles in Email Laws: India

Tuesday, June 30, 2009 by Al Iverson
Over on the Lashback Blog, Cari Birkner summarizes the closest thing to an anti-spam or email privacy related law found in India.

Cari says, "The closest legislation relating to email in India is the newly amended Information Technology Act of 2000. It was previously ammended in 2006, and Indian lawmakers amended the IT Act again in December of 2008. [...] The law addresses the following, summarized by Justice Rajesh Tandon of the Indian Cyber-Regulations Appellate Tribunal:
  • Tampering computer source documents
  • Hacking with Computer system
  • Loss/damage to computer resource/utility
  • Hacking
  • Obscene publication/transmission in electronic form.
  • Failure of compliance/orders of Certifying Authority.
  • Failure to assist in decrypting the information intercepted by Govt. Agency.
  • Un-authorized access/attempt to access to protected computer system.
  • Obtaining license or Digital Signature Certificate by misrepresentation/suppression of fact.
  • Publishing false Digital Signature Certificate.
  • Fraud Digital Signature Certificate.
  • Breach of confidentiality/privacy."

Read all about it here.

Showcase Your Expertise in Email Marketing!

Tuesday, June 30, 2009 by Joel Book

On January 20-22, 2010 hundreds of top email marketers will gather in Miami for MarketingSherpa's 5th Annual Email Summit & Expo. It's the world's largest email conference and will feature Best Email Marketing examples of how email is being used for Business-to-Business and Business-to-Consumer 1 to 1 Marketing.

If you'd like to be a featured speaker at this conference, now is your chance. MarketingSherpa is looking for B-to-B and B-to-C email marketers to share Case Studies and best practices from their own recent real-life tests and tactics.

 

But don’t delay. Speaking proposals are due by Friday, July 24th. Click here to submit your speaking proposal.

 

What Kind of Presentations are Selected by MarketingSherpa?

MarketingSherpa is looking for actual email marketers (i.e., not email marketing software vendors or agencies) to present Email Marketing Campaign case studies that show what they did, how they did it, and what results they achieved. So if you’re an agency or service provider, encourage your client to speak at this important event.
 
If you’re an agency or service provider, consider moderating a panel of multiple email marketers that are focused on “proven” advanced tactics -- see MarketingSherpa’s list of suggested panels below (or make up your own).

 

If you want to see an example of the kind of email marketing case study that gets rave reviews at MarketingSherpa Email Summit, check out the following ExactTarget Recorded Webinars that feature Johnston & Murphy and Dreamfields Pasta. Both of these case studies were presented at last year’s Email Summit.

 

And one more thing to remember -- All speakers get their own free ticket to the Summit! 


BMA Annual Conference is Officially Sold Out

Tuesday, June 2, 2009 by Joel Book
Gary Slack, Vice Chairman of the BMA, reports the national BMA conference, June 10-12 in Chicago, is SOLD OUT and that a wait list is now open. http://www.marketing.org/waitlist.

As I post this, more than 300 marketers from 200 B-to-B companies have registered. This is a phenomenal achievement, and one look at the program tells you why. It’s a great line up!

On Thursday morning, June 11th, I have the pleasure of leading a terrific session titled, Best Practices in Digital Direct Marketing, which will feature two ExactTarget clients who are among the industry’s sharpest email marketing professionals, Sallie Anthony of Genworth Financial and Dave Wieneke of Thomson CompuMark.
  
Sallie and Dave will take you inside their company’s email communications strategies and provide practical advice on how to design and execute email programs that deliver bottom-line business impact.

If you want to see first-hand how to use email – in combination with CRM – to accelerate the sales process, maximize customer retention, and support the direct selling efforts of resellers, do not miss this session. In addition, we’ll discuss how email has become the #1 tool for nurturing leads and keeping prospects engaged throughout the buying lifecycle.

Check out the full agenda for the BMA Annual Conference, and if you have not registered and want to be added to the wait list, go to this link: http://www.marketing.org/waitlist.


The ExactTarget Partner Team Seeks Your Input

Thursday, May 14, 2009 by Partner Team

So far in 2009, we've launched the Reseller Partner of the Month webinars and the Partner Ambassador role in efforts of strengthening the relationship between ExactTarget and the Reseller Partner community. As we continue with new initiatives, we need your thoughts, comments, and insight!

We encourage you to take the Reseller Partner survey, and share with us what we're doing well, areas we could improve, and new ways to help your business and customers succeed. We'll be sending more short surveys throughout the year as we deliver new initiatives to support the Reseller Partner community.

The Reseller Partner survey is located in 3Sixty. While you are there, check out our library of resources, training material and the latest and greatest coming out of our Innovations Lab.

Have questions about the survey? Feel free to ask your Partner Development Manager or email me for more information.

Regards,
Jim Kreller
Vice-President, Channel Sales

Letter From Jason Baer

Wednesday, April 15, 2009 by Partner Ambassador
Dear fellow Reseller Partners,

ExactTarget has an amazing group of partners, and I’m excited to work with you as ExactTarget’s new Partner Ambassador. It's clear that each partner can benefit from a better understanding of who the partners are, what they're capable of, and how they're winning with ExactTarget. We want to facilitate and activate a true community, not just a list of partners. My job as the first Partner Ambassador is to help you make these social networking-enabled connections, and serve as a sounding board and conduit for partner feedback. I urge you to get on board with this effort by subscribing to this blog’s RSS feed, and by visiting the ExactTarget Partners group on LinkedIn and following the ETPartners on Twitter.

Together, we can make our affiliation with ExactTarget an increasingly beneficial and profitable decision, and meet a bunch of like-minded, awesome people in the process. 1+1 = 3

See you online!

Jason Baer
Partner Ambassador, ExactTarget
President, Convince & Convert
partnerambassador@exacttarget.com

Introducing Jason Baer, Our New Partner Ambassador

Tuesday, April 14, 2009 by Partner Ambassador
Welcome to the ExactTarget Partner Blog.  With content exclusively for the ExactTarget Partner community, it’s your place for the latest news, information, best practices, and to share customer success stories.

Exciting initiatives are underway to strengthen the ExactTarget Partner community. In addition to our Reseller Partner of the Month program, I’m proud to introduce Jason Baer as our new Partner Ambassador, acting as a liaison between ExactTarget and the Reseller Partner community. As part of his Partner Ambassador duties, Jason will curate the Partner Ambassador Blog, the ExactTarget Partner LinkedIn group, and @ETPartners on Twitter.

Jason is President of Convince & Convert and founder of Mighty Interactive, an internet marketing company and ExactTarget Reseller Partner. The new position of Partner Ambassador is reserved for Reseller Partners, and will rotate annually as announced at the Connections User Conference.

If you don’t know Jason, be sure to introduce yourself. If you have a success story that you’d like to share, let us know – you can reach Jason at partnerambassador@exacttarget.com or email me .  And don’t forget to follow us on Twitter and connect via LinkedIn

Jim Kreller
VP, Channel Sales

Enhanced Tracking for Email Campaigns

Monday, March 30, 2009 by Shelly Griffin
Enhanced Tracking - All Gain, No Pain!  On April 30, 2009, all clients using Traditional Tracking will be migrated to Enhanced Tracking - including all clients of our resellers.  The data is the same - just presented in a better format.  Take a few minutes to go through the Enhanced Tracking tutorial on 3Sixty.  Go here for the tutorial.

How Retailers are Using Email to Do More with Less

Monday, March 16, 2009 by Joel Book

If you want to see a great example of how a Midwest retail chain uses email marketing to drive store traffic and keep customers loyal to their brand, plan to join me on April 1st for a very special webinar featuring Cara Olson from Digital Evolution Group and their client, Bruce Reid from Gordmans.

What You’ll Learn
In this webinar, you’ll discover how Gordmans leverages personalized email communications to drive foot traffic and increase sales at their 65 locations.

In addition, you will learn:

  • Why email has become a foundational tool in Gordmans marketing strategy
  • How Gordmans uses bar-coded coupons – personalized by email subscriber – to drive traffic to Gordmans stores.
  • Winning techniques for attracting – and rewarding -- new email subscribers and why Gordmans DOES NOT rent email lists
  • How Gordmans uses email to “fly below the radar” of competitors and why Gordmans email is such a hit with customers
  • Why Gordmans email open rates average 23% and coupon redemption rates average 12% and what you can learn from their experience

Date and Time:          Wednesday, April 1st at 2:00PM EST

Register at:               Retail & Email: Doing More with Less

About Digital Evolution Group
Digital Evolution Group is a full-service e-consultancy dedicated to helping its clients achieve success with creative, integrated and intelligent Internet-centric solutions. Digital Evolution Group fuses design talent and engineering skill with the rare ability to translate business objectives into ingenious online strategies that deliver break-through results. The firm was recently named ExactTarget’s Reseller/Partner of the Month for March 2009.

 

ExactTarget Clients and Partners - Center Stage at MarketingSherpa’s Email Summit Next Week

Thursday, March 12, 2009 by Joel Book

Several ExactTarget clients and partners will be speaking at MarketingSherpa’s Email Summit ’09 which kicks off on Monday in Miami.

Leading the pack will be Heather Marsh of Johnston & Murphy who, along with Nick Godfrey of ExactTarget Reseller/Partner Customer Portfolios, delivered an outstanding presentation at the recent ExactTarget webinar titled, Building a Retail Email Powerhouse.

Other ExactTarget clients and partners who will be speaking are:

Following are the session titles and times for each speaker:

Monday, March 16th
10–10:45am
Featured Case Studies: Targeting and Messaging Strategies that Effect Behavior

Rok Hrastnik, Internet Director, Studio Moderna
Heather Marsh, Director of Customer Information, Johnston & Murphy

Tuesday, March 17th
11:30am-12:00pm
Launching and Managing International Email Marketing Initiatives

Sergio Balegno, Senior Analyst, MarketingSherpa

 12:00-12:30pm
Email and Word of Mouth Marketing
.
Dan Heimbrock, President and CEO, Hyperdrive Interactive

 2:00-2:45pm
Strategies for the Long-Term Care and Feeding of an Email Database

Andrew Ecklund, CEO, Ciceron
Moderator: Stefan Tornquist, Research Director, MarketingSherpa

2:45-3:45pm
Long Live Email: Enabling the Continued Success of Social Marketing

Michael Kilgore, VP, Marketing, Tampa Bay Performing Arts Center

You can view the full agenda for next week’s Email Summit ’09 here.