The ExactTarget Partnership Team is excited to announce an integrated partnership with Bamboo Cricket. Bamboo Cricket offers customer service and retention solutions through live chat technology and inbound email management.
Their integrated solution gives marketers the ability to take a ‘hands on’ approach to managing replies from ExactTarget email sends. All inbound emails are re-directed to the Bamboo Cricket application to receive human intervention based on preset rules. This provides a quick and efficient way to handle unsubscribes, change of address requests and sales inquiries while increasing customer satisfaction and retention.
Bamboo Cricket is now listed on the Extensions Network – a website showcasing certified partner integrations to ExactTarget’s application. Visit the Extensions Network to see how Bamboo Cricket and a variety of other integrated partners can extend your ExactTarget investment.
Their integrated solution gives marketers the ability to take a ‘hands on’ approach to managing replies from ExactTarget email sends. All inbound emails are re-directed to the Bamboo Cricket application to receive human intervention based on preset rules. This provides a quick and efficient way to handle unsubscribes, change of address requests and sales inquiries while increasing customer satisfaction and retention.
Bamboo Cricket is now listed on the Extensions Network – a website showcasing certified partner integrations to ExactTarget’s application. Visit the Extensions Network to see how Bamboo Cricket and a variety of other integrated partners can extend your ExactTarget investment.
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