Email Marketing Solution

Regardless of how long you’ve been using (or not using) a marketing automation tool, you should always be on the lookout for ways to improve your marketing efforts—whether it’s by implementing drip campaigns, exploring the wonders of dynamic content, or creating highly targeted email blasts for specific audiences. The point is, there are always new and exciting things to try, especially with all of the extra time that you free up by implementing an automation system in the first place.

But how do you know what the next step is?

The best way to make sure that you’re always progressing with your...

Interviewing our clients and hearing about their email marketing success firsthand is one of the best parts of my job at ExactTarget—especially when those stories are as compelling as First Midwest Bank’s!

It should come as no surprise that traditional advertising is no longer as trusted by consumers as it was in the Mad Men era. Today’s consumers are more skeptical than ever. Less than 50% of consumers worldwide trust TV advertising. So what do people trust? 92% of consumers around the world say they trust word-of-mouth recommendations from friends and family over all other forms of advertising.

Brands are embracing new strategies and technologies, which allow them to connect and engage with customers in social channels. The most innovative brands are shifting their strategies from traditional...

In my last post, "Are you Leaving Money on the Table by Manually Merchandising Your Site?", I explained how retailers can take a staggered approach to migrate from manually merchandising their ecommerce site to using automated recommendations.

Also in this last post, I mentioned the importance of not relying on “free” ecommerce platform add-ons. Today we’ll take this idea a step further and focus on how sophisticated product recommendations engines incorporate real-time customer insights with merchant rules to create a truly personalized experience for your customers. 

#5 Way Retail Marketers...

Join Kristina Huffman, Design Practice Lead, as she discusses and answers seven common questions about responsive email design:

What is responsive email?
Responsive design is a set of techniques in web design and development used to adapt a website to be readable on any screen and/or platform on which it's displayed. These techniques are being repurposed for emails. A responsive layout uses a piece of CSS3 code called a media query to detect the pixel size of the screen on which that email is opened. Based on the screen size detected, multiple stylesheets may be triggered to alter the layout and...

In my last post, "Are you Leaving Money on the Table by Sending Non-Targeted or Blast Emails?", I explained that sending the same offer to your entire database could actually be hurting your sales efforts and causing you to leave money on the table.

In this post, we will shift gears to focus on your merchandising strategy. By utilizing a "crawl, walk, run" strategy that leverages automation, you can actually increase AOV, boost your conversion rate, and provide your shoppers with an overall better shopping experience.

#4 Way Retail Marketers are Leaving Money On the Table: Manually Merchandising...

October 2012 was an exciting time for ExactTarget’s partner ecosystem. Not only was the Orange Partner Network program launched at Connections, but also in front of the 4,000+ attendees, ExactTarget was excited to present the Power of ONE Reseller Partner of the Year award to our Platinum partner, C.TRAC.

C.TRAC has taken ExactTarget’s passion and unwavering commitment to client success and worked it into their own daily business practices by truly embodying ExactTarget's core values. Combined with their innovative strategy, design, integration, database management, reporting services, and...

3sixty Live April meetings are coming to a city near you! 

• Connect professionally with the most innovative marketers in your area who also use the ExactTarget software
• Provide a place for sharing both strategies for marketing and ways of technically implementing them on the platform
• Connect directly with ExactTarget resources and people who can help you do your job better
• Innovate with...

I was doing some consulting recently for a company and they asked a great question, so I wanted to share it (and the solution, of course).

We were discussing sales enablement drip programs, and how to help sales keep up with more prospects over a long sales cycle. We discussed putting in place some very specific drip programs which would come from the sales reps. They loved the concept, but wondered what would happen if a prospect got an automated email and a "real" email from the sales rep in the same day?

This is a great question, and one that not enough marketers ask themselves. If you don't...

ExactTarget is excited to announce the launch of a new website across seven regions and a fresh brand experience. The vibrant new look, elegant navigation, and richer user experience reflect the evolution of our company’s growth over the past 12 years. A lot has happened since then and we’re excited to share new services, innovations, and partnerships that help marketers around the world connect with their customers across the spectrum of digital channels.

What’s New:

• 7 new sites spanning ExactTarget’s global presence in the US, Australia, Brazil, Germany, France, Sweden, and the United Kingdom.
• W...

Cross-channel marketing. We're all trying to do it, but how many of us are doing it well? When it comes down to it, how do you put together a really successful cross-channel campaign?

Our advice? Build one campaign across email, mobile, and social media!

In this series of blog posts, I'm sharing three easy steps you can follow to accomplish this:

1. Create a Sweepstakes
2. Get a Committment and Follow Through
3. Measure, Refine, and Repeat!

Today, we'll explore the third and final step.

Step 3: Measure, Refine, and Repeat

In order to truly understand the impact of your campaign--and learn from the results--,...

Permission-based email has become the foundation of successful direct marketing. From e-newsletters and travel alerts to promotional messages and purchase receipts, email is viewed as the most appropriate direct channel for brands to communicate with consumers.  Today, 93% of US online consumers are email subscribers and receive at least one permission-based email message each day.

As the ExactTarget 2012 Channel Preference Survey revealed, 66% of US online consumers report making at least one purchase that was triggered by an offer received via email. And for B2B marketing, nothing tops email...

ExactTarget’s February 2013 release went live over the weekend, and several exciting enhancements and additions joined the cast.

The Welcome Series Playbook is now available via the Interactive Marketing Hub

Welcome series campaigns are critical players in the interactive marketing industry. They greet customers, and are often the first impression for a company’s email marketing. Subscribers tend to be most engaged at the point of opt-in, and the recently released Welcome Series Playbook makes it easy for marketers to act on this in a few simple steps. Take a few minutes and read about the Welcom...

Mobile World Congress convenes just one week from today in Barcelona, Spain (February 25-28). We are excited to make the trip to the world’s premier mobile industry event and round out what seems like a mobile world tour, after already hitting CES, Mobile Insider Summit, and MMA this year.

The theme of Mobile World Congress 2013 is “Explore the New Mobile Horizon” and will center on trends like contactless payments, augmented reality, embedded devices, and connected cities. There will be over 1,500 product and technology exhibitors and an App Planet dedicated to the mobile app...

As a follow-up to the article I wrote for ClickZ the other day, I wanted to talk a bit more about the use of technology and the adoption of best practices in large B2B organizations.

My research for the ClickZ article looked at B2B companies on the Fortune 500* and their adoption of modern marketing tools. But when you look at the raw data, it becomes clear that there are three easy lessons for any B2B marketer.

Lesson 1: Technology is only the beginning

When adopting radical new technologies, the technology itself is often only part of the story. The other part is a shift in thinking or action....

The Positive Coaching Alliance teamed up with High Five Marketing to fulfill the mission of providing a positive youth sports experience for thousands of kids across the United States. Their success led them to be recognized as a 2012 finalist for the ExactTarget Power of One Awards at Connections 2012.

THE POSITIVE COACHING ALLIANCE STORY
Seventy percent of kids lose interest in youth sports by the time they reach age 13. Volunteer coaches often don’t know how to teach beyond the Xs and the Os of the game to keep kids motivated and engaged.

That’s where the Positive Coaching Alliance (PCA)...

Are you monitoring and engaging customers on Facebook and Twitter? Do you include an email address in the contact section of your brochure site? Then why are you telling your email subscribers not to reply?  

I am always surprised at the number of messages--and not just transactional--that include "Do Not Reply" in the from name, reply address, or both.  You have worked too hard to grow your list and create relevant content to stifle the conversation now!

A primary benefit of the email channel is to create a one-on-one dialogue with your subscriber. If the first thing your readers see is an...

You may remember my recent post wherein I mentioned that a client had a rather unique problem with Gmail delivery; their ability to get ExactTarget-served mail to the inbox ultimately seemed to be negatively impacted by mail being sent by them OUTSIDE of ExactTarget. In response, a reader asked, "How does one ensure that 3rd party affiliates are not pulling you down? Would a redirect protect the parent domain name?"

I'm not entirely sure that you can work with third party affiliates and ensure that their activities referencing your brand and domain won't have any impact on your core mailing...

Kyle Lacy recently posted a compilation of 140 Mobile Marketing Tips collected from marketing professionals via email, LinkedIn, Twitter, and other social media outlets. These are great 140-characters-or-less nuggets of knowledge you can apply to your mobile strategy. I’ll dissect a few favorites here:

#6 – Always include a call to action in push or SMS
It’s mind-blowing how brands invest so much in advertising yet leave out a simple call to action. As an example, only two Super Bowl ads included a mobile CTA! In an analysis on these pricey misses, Jeff Rohrs discusses how “branding only” ads...