#NexusCafe Twitter Chat Preview: Product Recommendations

Posted by: Gina Mueller
Thursday, May 10, 2012

The ExactTarget Nexus team invites you to participate in our #NexusCafe Twitter chat this Thursday and every Thursday from 11 a.m. - 12 p.m. ET, where we discuss emerging topics and trends from across the interactive marketing world. The virtual coffee chat is hosted directly on Twitter, hosted by @ETNexus. Follow the #NexusCafe hashtag and be sure and add the hashtag to your tweet to participate. The person with the best tweets wins a Starbucks gift card!

We're excited to host Rachel Modiano, Director of Marketingt for iGoDigital, the leading provider of personalization services that guide...

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Put the ♥ back in your subject lines

Posted by: Lisa Trifone
Thursday, May 3, 2012

There’s been a new trend cropping up lately in inboxes – maybe you’ve seen it? It’s full of love. Sometimes it points you in the right direction. Other times, it’s simply breaking up the information overload.

What’s the trend? It’s icons in subject lines, and marketers in every vertical are finding ways to use this eye-catching new tool to snag more opens on their emails.

It’s actually not that new. Since a fourteen year old first learned to text her friends, they’ve been putting the < together with a number 3 to create a heart. (It looks like this: <3 See it?)

What IS new is that all kinds of...

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The Power of Hands-on Training

Posted by: Scott Thomas
Monday, April 30, 2012

It’s been said that “knowledge is power”—and at ExactTarget, we couldn’t agree more. That’s why we’ve always taken product and industry training seriously in the ExactTarget Academy. After all, when you have the right tools and knowledge on how to use them, you can immediately begin implementing the right programs to take your campaigns to new heights. 

And when the opportunity to enhance your program comes along (right to your own city, in fact), WHY WAIT?

That’s why I’m so excited for the Solutions Workshops at our upcoming CONNECT Global Tour. On May 16, we’ll be headed to Sydney, Australia to...

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What is marketing automation and why is it important?

Posted by: David Held
Tuesday, April 24, 2012

Marketing automation is term that is gaining momentum whether you are a B2B or a B2C marketer.  But what does it mean and what impact will have on your email and cross-channel marketing efforts? 

Marketing Automation is using a technology platform that enables you to build content assets such as landing pages, emails, Facebook tabs, web events, etc. and deliver them to a prospect and/or customer at a time when it is most relevant to them in their buying cycle. This "right time" is based on knowing your potential customer by capturing demographic information, capturing their interactions with...
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#NexusCafe Twitter Chat Recap: Commonly Overlooked Email Marketing Tips

Posted by: Amanda Berkey
Wednesday, April 18, 2012

Jody FreshwaterEach Thursday at 11am EDT, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and campaign ideas across the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.

During a recent #NexusCafe chat, we focused on email marketing tips that are often overlooked or missed. Our guest for the chat was Jody Freshwater, account director at MarketNet. Jody has spent many years working with ExactTarget for her client's interactive marketing campaigns. She has also volunteered help lead our 3sixty Live Dallas...

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#NexusCafe Twitter Chat Recap: Brand Presence on Pinterest

Posted by: Gina Mueller
Wednesday, April 11, 2012

Each Thursday at 11am EDT, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and campaign ideas across the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.
 
Our guest for a recent #NexusCafe chat was Charles Nicholls, Founder and Chief strategy officer at shopping cart recovery company SeeWhy.  Charles is an expert in ecommerce, web analytics, social media marketing and online buyer behavior.  We discussed Pinterest for Marketers and Charles’s recent Mashable article, 8 Strategies for Launching...
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#NexusCafe Twitter Chat Recap: Taking Control of Your PPC Strategy in 2012

Posted by: Amanda Berkey
Friday, March 23, 2012

Each Thursday at 11am EDT, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and campaign ideas across the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.

Our guest for a recent #NexusCafe chat was Jeremy Mayes, account executive at PPC Associates. Jeremy has over 15 years of direct marketing experience with a passion for search engine marketing. We discussed fundamentals and insights for maximizing your pay-per-click campaigns. Here's a summary of our discussion:

@ETNexus Q1: What are some...

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Facebook Timeline for Brands Afterthoughts

Posted by: Jeff Cunning
Monday, March 12, 2012

ExactTarget Facebook Tab Email SubscribeLast Wednesday in a packed house at the FMC, we learned new and exciting changes introduced to the way that brands can interact with Facebook users.  Facebook COO Sheryl Sandberg and VP of Product Chris Cox were among some of the other top Facebook executives sharing all of the new tools becoming available -- from sponsored stories in mobile newsfeeds to display advertising upon logging out of the social network.

What struck me as most interesting was the anticipated makeover of Facebook Fan Pages -- where they now sport a style similar to the recently revamped personal profile Timeline Pages....

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#NexusCafe Twitter Chat Recap: Data is King with Interactive Marketing

Posted by: Amanda Berkey
Friday, March 2, 2012

Each Thursday at 11am EDT, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and campaign ideas across the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.

During a recent #NexusCafe chat, we discussed the importance of data in powering interactive marketing. Marketers are under pressure from tight timelines, working across teams to execute campaigns. And marketers need accurate, accessible data to segment relevant, engaging messages to subscribers. During our chat, we explored the importance...

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#NexusCafe Twitter Chat Preview: Commonly Overlooked Email Marketing Tips

Posted by: Amanda Berkey
Thursday, February 23, 2012

Nexus CafeThe ExactTarget Nexus team invites you to participate in our #NexusCafe Twitter chat tomorrow and every Thursday from 11am-12pm ET, where we discuss emerging topics and trends from across the interactive marketing world. The virtual coffee chat is hosted directly on Twitter, hosted by @ETNexus. Follow the #NexusCafe hashtag and be sure and add the hashtag to your tweet to participate. The person with the best tweets wins a Starbucks gift card!

This week our #NexusCafe chat will focus on email marketing tips that are often overlooked. Our guest for the chat is Jody Freshwater, account director...

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Search Email and Social in the IMH Calendar

Posted by: Eric Hannon
Monday, January 23, 2012
If you spend much time in our 3sixty community, you will see that a common suggestion is to offer better ways of searching for information within our products: Emails, Templates, Subscribers, Users, etc. One way we have addressed this is with our new search feature in the Interactive Marketing Hub Calendar. The Calendar search feature, released along with the launch of the IMH in October of last year, lets you search for past and future email sends by taking your search word (or words) and returning any calendar entries that contain it in its name or description

The IMH Calendar is a...Read More »

Subscribers, Fans and Followers: The Digital Kingdom

Posted by: Nigel Arthur
Wednesday, January 18, 2012
The Digital KingdomWhat could be a better start to the New Year than to kick off with ExactTarget’s first breakfast seminar of 2012. Bringing together clients and prospects, Phil Cook and Andrew Chothia provided an interesting and engaging presentation revealing insights from ExactTarget’s first-ever study of consumers in the UK – The Digital Kingdom – the 11th report of our Subscribers, Fans and Followers research series.

The report specifically looked at:

• When and how UK consumers use Email, Facebook and Twitter (i.e. what motivates them to subscribe to receive permission-based emails, “Like” a brand on...Read More »

SocialEngage… The Next Generation of Social Media Management

Posted by: Margaret Francis
Tuesday, January 17, 2012
SocialEngageEarlier today we launched SocialEngage, our next generation social media management application that brings together the best of CoTweet and new capabilities to further empower brands to engage with customers through social channels.

Developed in our San Francisco Social Media Lab, SocialEngage serves as the cornerstone of ExactTarget’s social media management suite. It features everything you’ve grown to know and love about CoTweet, and much more -- including features such as RSS integration, editorial workflow and Facebook management, just to name a few.

The beauty of SocialEngage is that...Read More »

Social Media Marketing & Google+ Pages

Posted by: Dawn DeVirgilio
Thursday, December 22, 2011
google+ pages social media marketingGoogle has announced the launch of Google+ Pages which allows brands and businesses to create a presence on Google+. With Google+  Pages, brands can now publish and manage conversations on Posts as well as upload Photos and Videos. There are a few unique features I am keeping my eye as they evolve the platform: 
  • Direct Connect: A key differentiators from other social networks is that Google tools, like search or Gmail, are integral to how we interact online.  A Google+ Page feature is Direct Connect that makes it simple for people to connect with a brand page by letting people enter '+'...
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Hub 101: The Start to you becoming a Cross-Channel Expert

Posted by: Andy Bergman
Thursday, December 15, 2011

Quick pop quiz:

  1. Where would you go if you wanted to assign a user as a channel manager?
  2. Where do you find Help in the Interactive Marketing Hub?
  3. How do you add and configure a Twitter Pulse Gadget with your Twitter information?
  4. How do you add an upcoming marketing event to your calendar?
  5. What is a campaign?

These are just a few questions that can be answered in the new Hub 101, our self-guided learning program that will teach you about the fundamentals of the Interactive Marketing Hub. Join thousands of users who have used this helpful tool to access information, self-guided activities and... Read More »

How Do You Compare to Other Interactive Marketers?

Posted by: Gina Mueller
Monday, December 5, 2011
In today’s real-time world you need a solid plan to drive engagement and deliver results from your interactive marketing program.  It’s essential to leverage your customer data to effectively and efficiently target your communications and increase your return on marketing investment.  To help you assess your current level of marketing, ExactTarget has launched The Marketing Advisor™, a new interactive tool that provides a quick and insightful assessment of your marketing program.  Shortly after taking the survey you will receive an email with an analysis of each dimension of your program,...
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Manage Your Facebook Fan Pages With ExactTarget SocialPages™

Posted by: Jeff Cunning
Wednesday, November 30, 2011
Looking for innovative ways to drive engagement through your Facebook Fan Page, a new way to fuel email list growth from Facebook, or maybe just looking to get started and build your page from scratch?

ExactTarget SocialPages is here to help – putting Facebook Fan Page management in YOUR hands. It’s not enough to just have a fan page – companies need an active presence to gain the attention of users, drive consumer engagement, and increase brand awareness.

ExactTarget SocialPages provides a variety of tools to help, including:

1.) SocialPages Editor: You can build a branded presence on Facebook...
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3 Quick Wins for Retail Success across Email, Mobile, Social, and the Web

Posted by: Kristeen Hudson
Tuesday, November 22, 2011
Retail Marketing Quick WinsWe're all sick of irrelevant emails. But with an overwhelming amount of data, it's hard to uplevel your retail marketing efforts. Ready to trade in multi-channel woes for cross-channel success? Leave tedious data management behind with quick wins that you can implement NOW for a complete view of each customer.

From Point-of-Sale and email to Twitter and Foursquare, there's no question that data is everywhere. But what you're doing with that information is the difference between challenge and opportunity.

That's why we've created these quick wins to help you get the most out of your data. These...Read More »

Birthday Messages – the good and the bad

Posted by: Amanda Cross
Thursday, November 17, 2011
My birthday was recently, and even though I no longer have roller skating parties or blow out candles, my favorite companies still send me their well wishes, and sometimes even gifts.

Some of them were very good gifts. A couple restaurants whose rewards programs I belong to sent me certificates for a free entree any time this month. A couple stores sent me straight-up $10 gift cards. These moves cost the company a little, but since I'm not likely to spend just $10 any time I'm buying myself a gift, it's likely that they'll actually make something on the bargain.

You don't have to spend at all,...
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Avoid Repetitve Stress Injury - Automate!

Posted by: Jeff Middlesworth
Tuesday, November 15, 2011
doing more with less marketing automationWith the right marketing automation solution, you can automate both simple and complex marketing activities with just a few clicks from one-off to batch messaging, data movements, integrations, and report delivery.

No matter what your industry, marketing automation can simplify repetitive marketing tasks and drive more sophisticated uses of your customer data. For example:
  • Financial services: Back-end operations like account statements, low-balance alerts, and lifecycle marketing campaigns
  • Technology: Subscription renewal programs, interactive account reminders, and product updates
  • Manufacturing:...
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