#NexusCafe Twitter Chat Preview: Product Recommendations

Posted by: Gina Mueller
Thursday, May 10, 2012

The ExactTarget Nexus team invites you to participate in our #NexusCafe Twitter chat this Thursday and every Thursday from 11 a.m. - 12 p.m. ET, where we discuss emerging topics and trends from across the interactive marketing world. The virtual coffee chat is hosted directly on Twitter, hosted by @ETNexus. Follow the #NexusCafe hashtag and be sure and add the hashtag to your tweet to participate. The person with the best tweets wins a Starbucks gift card!

We're excited to host Rachel Modiano, Director of Marketingt for iGoDigital, the leading provider of personalization services that guide...

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New Concepts in Facebook Marketing

Posted by: Susan Marshall
Tuesday, April 10, 2012

What is the difference between a Tab and a Fan Page? How is the Social Graph different from Open Graph? Marketers ask us these questions all the time and with help from folks at Facebook, we put together a Glossary to help you master the newest Facebook marketing concepts. We hope you find it useful!

Glossary

Actions and Action Response “AR”
There are a variety of actions within Facebook Ads or Pages including when a user clicks “Like”, “RSVP” or selects a custom action. Another way to think of actions is to think of the traditional “Call-to-Action” like click, call or download. AR stands for...

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The Fragmentation of Your Customer's Online Identity

Posted by: Kyle Lacy
Monday, February 20, 2012

Online IdentyThe actual definition of online identity can vary based on who you are asking. In my opinion online identity surrounds everything you do, say, approve, and share on the social web. It varies based on what social services you are using (Facebook, Google+, Twitter, etc) and whether you are actually being authentic.

I stumbled across an Ev Williams' blog post about online identity in which he describes the five pieces of online identity - authentication, representation, personalization, communication, and reputation. Simply put, you have to authenticate the "representation" of your personality...

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SocialEngage – Updates & Answers

Posted by: Margaret Francis
Thursday, February 16, 2012
Thanks for the interest and excitement around the launch of SocialEngage.  Hundreds of CoTweet users have already signed up for the free trial and are up and running.  As we get closer to the Feb. 15 sunset date of the free edition of CoTweet, I wanted to answer some of the four most commonly asked questions that have come up about the differences between CoTweet and SocialEngage.  Here’s a quick recap:
 
What happened to CoTweet?
SocialEngage is the Enterprise Edition of CoTweet with a bunch of new features. We are sunsetting the free edition of CoTweet.
 
How is SocialEngage different from the... Read More »

#NexusCafe Twitter Chat Preview: Taking Control of Your PPC Strategy in 2012

Posted by: Amanda Berkey
Thursday, February 2, 2012
Thecoffee mug ExactTarget Nexus team invites you to participate in our #NexusCafe Twitter chat tomorrow and every Thursday from 11am-12pm ET, where we discuss emerging topics and trends from across the interactive marketing world. The virtual coffee chat is hosted directly on Twitter, hosted by @ETNexus. Follow the #NexusCafe hashtag and be sure and add the hashtag to your tweet to participate. The person with the best tweets wins a Starbucks gift card!

Our guest for this week's #NexusCafe chat is Jeremy Mayes, account executive at PPC Associates. Jeremy has over 15 years of direct marketing experience...Read More »

Avoid Repetitve Stress Injury - Automate!

Posted by: Jeff Middlesworth
Tuesday, November 15, 2011
doing more with less marketing automationWith the right marketing automation solution, you can automate both simple and complex marketing activities with just a few clicks from one-off to batch messaging, data movements, integrations, and report delivery.

No matter what your industry, marketing automation can simplify repetitive marketing tasks and drive more sophisticated uses of your customer data. For example:
  • Financial services: Back-end operations like account statements, low-balance alerts, and lifecycle marketing campaigns
  • Technology: Subscription renewal programs, interactive account reminders, and product updates
  • Manufacturing:...
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Join Social Media Experts in Phoenix on November 18!

Posted by: Kevin Bobowski
Friday, November 11, 2011
SocialMeida AZIn the spirit of a truly social time of year, our upcoming ExactTarget @SMAZ event is sure to get your social marketing ideas stirring. On Friday, November 18 at MadCap Theatres in Tempe, we will answer your social media questions and explore the best practices for how companies are integrating Facebook and Twitter into their overall marketing mix.
 
Presenters include Fortune 200 executives, social media authors, consultants, entrepreneurs, and SEM architects with years of experience who are willing to share the benefits of social media channels and the rewards of implementing internal...Read More »

The Contact Strategy Visualized: Message Types and Formats (Part 3)

Posted by: Andrea Smith
Friday, October 28, 2011
In the last post of our series, we’ll explore the vast array of message types and the formats they take on. View my previous posts to learn more about Contact Strategy Development and Message Personalities.

MESSAGE TYPES
A successful contact strategy will be a thoughtful combination of the message types needed to meet unique business goals and subscriber needs. Which make sense for your brand?

Newsletters
News / Editorial Feed
Welcome / Opt-In
Profile Updates / Preferences
Promotions / Cross-Sell
Retail Promotions
Rewards
Coupons
Reengagement / Retention
Subscription Confirmations
Alerts /...
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#NexusCafe Twitter Chat Recap: Capitalizing on the Holiday Rush with Targeted Marketing Campaigns

Posted by: Amanda Berkey
Thursday, October 20, 2011
Each Thursday at 11am EDT, marketers from around the world join the ExactTarget Nexus  partner ecosystem on Twitter for a conversation about trends and campaign ideas across the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.
Metrics Marketing
A recent #NexusCafe chat featured our partner, Metrics Marketing, talking about targeted marketing campaigns during and after the holiday shopping season. Here's a snapshot of the conversation we had about smart strategies for interactive marketers to leverage this season.

@ETNexus: Tis the Season (soon)! Let’s first identify the most... Read More »

#NexusCafe Twitter Chat Recap: Leveraging Daily Deals

Posted by: Amanda Berkey
Monday, October 10, 2011
Each Thursday at 11am EDT, marketers from around the world join the ExactTarget Nexus  partner ecosystem on Twitter for a conversation about trends and campaign ideas across the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.
RapidBuyr Team
We hosted guest, RapidBuyr, a B2B daily deals site for small-to-medium businesses. They offer discounted offerings for software, hardware, web development and design services, IT outsourcing, events, SaaS offerings, and more. During our #NexusCafe Twitter chat, the RapidBuyr team and our chat participants discussed strategies for...Read More »

Design in the mobile inbox rocked!

Posted by: Connections Blogger
Friday, September 23, 2011
Chris - Mobile SessionI loved the session at Connnections featuring Chris Studabaker, mobile expert and all around great guy from ExactTarget. Mobile e-mail design to me is complex but he made it seem simple and showed some great examples of how to do everything from good content to font sizes and use of images. I read so much email in my mobile inbox and the company I work for sells to all of the major mobile service providers – which means our email has to look good on their devices! Thanks Chris for the great information and giving us the real story in a succinct and informative way. I love your no-nonsense...Read More »

Inaugural IndyInterns Service Event a Success

Posted by: Bo Dietrick
Tuesday, August 16, 2011
IndyInterns, a social networking organization for students serving internships in the Indianapolis area, was recently founded by a group of ExactTarget Slingshot interns. On July 23, 2011, IndyInterns partnered with Gleaners Food Bank on the west-side of Indianapolis to host their first day of service for interns. This event invited interns to represent their respective places of employment, while networking with other college-age students face to face. Using Email, Facebook, and Twitter, the event was well promoted leading up to the big day.

Orientation
43 interns representing a wide-range of companies...Read More »

Taking the Mystery out of SEO

Posted by: Colby Cavanaugh
Thursday, August 4, 2011

I had the opportunity last week to sit down with Matt Hunckler, the Director of Marketing at Slingshot SEO, and talk with him about Search Engine Optimization and how organizations are incorporating it into their marketing mix. Here’s a bit of our conversation:

Matt Hunckler
Matt Hunckler
Director of Marketing
Slingshot SEO
@hunckler

Colby: What is SEO? It seems a little abstract – like alchemy – can you get us up to speed on this topic?

Matt: No problem. It's a fairly complex practice, but I'll see if I can break it down a bit.

From the perspective of the search engines, search is about providing the best...

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#NexusCafe Weekly Twitter Chat: Localizing Digital Marketing

Posted by: Spencer Abrams
Monday, July 25, 2011
BrandMuscleEach week, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and best practices in the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.
 
On July 14th, we had the opportunity to chat with a team of marketers from Brand Muscle, an ExactTarget partner, that helps companies that sell their products or services through a distributed network of local stakeholders, field marketing professionals, or channel partners achieve extraordinary enterprise-wide marketing performance and accelerated revenue...Read More »

What is the ExactTarget Academy?

Posted by: Bo Dietrick
Wednesday, June 29, 2011
 Greetings faithful readers. This summer I, Bo Dietrick, have the outstanding opportunity to blog on the interactive marketing industry and related topics, on behalf of ExactTarget. From May to August, I am participating in the Slingshot internship program, and will attempt to let this educational experience shine through my blogs as we learn together.

Academy

Want to increase the effectiveness of your interactive marketing campaigns and boost your marketing IQ? ExactTarget offers clients and partners the opportunity to participate in various certification courses through a program known as...Read More »

Are Your Emails Going to Bulk?

Posted by: Jay Miller
Friday, May 27, 2011
Over the next few blog posts, I’m going to go over some tactical recommendations for overcoming bulking.  Being delivered to the bulk folder is a major concern because it means subscribers are not seeing their emails. 

When it comes to deliverability, most people worry about getting blocked at a domain and getting a bunch of bounces.  This is a serious problem, and is usually due to major reputation issues.  However, a block is pretty easy to spot since your bounce rate will spike from 1% to 20% overnight.  Bulking is more subtle, but no less impactful on the effectiveness of your email...Read More »

ExactTarget Improves the Human Habitat

Posted by: Brian McGreer
Wednesday, May 18, 2011
Howdy,

I'm Brian McGreer.  I'm a software developer here at ExactTarget and, when I'm not working to further protect our customers from internet evil-doers, I get to serve as a member of the ExactImpact committee--the philanthropic wing of ExactTarget.  I thought I'd take quick break from writing code to tell you about some fun I had at our recent Habitat for Humanity event.

If you don't know already, Habitat for Humanity is a charity that is dedicated to providing decent, safe, and economical housing to those who need it.  They do this by (surprise) building houses.  It's not a giveaway...Read More »

Canadian Spam Law Question: Agency Labeling Requirements?

Posted by: Al Iverson
Monday, May 9, 2011

A client asked me an interesting question the other day. He wrote, "I have a question about a clause in Canada's new anti-spam law, CASL. Specifically, about the clause that states that marketers need to include the identity of the person who is sending the email message. If the email is being sent on someone's behalf other than the sender, the name of that person needs to be included. How will this affect an agency that is sending on behalf of one of our clients? Do we have to include our name in the email campaigns?"

The new law governing spam in Canada, Canada's Online...

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Problems at Fuse.net

Posted by: Al Iverson
Thursday, April 28, 2011

Over the past few days, multiple clients (and indeed, multiple ESPs) have seen delivery issues when sending to addresses at Fuse.net. Email attempts are bouncing with the error message, "553 5.1.8 Domain of sender address (bounce domain) does not exist." The error is not specific to any one bounce domain. And it has been seen by multiple email service providers, meaning that it is not specific to ExactTarget.

We contacted Fuse.net regarding this issue, and they have told us that as of yesterday, the issue is resolved. They've invited us to reach out to them if the issue recurs.

ET clients, don't...

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Apps, Apptrophy & Email Marketing

Posted by: Jeffrey Rohrs
Tuesday, April 26, 2011
This is going to be a rather audacious post.  The reason?  I hope to introduce a new term into the marketing lexicon and prompt some discussion about our app-driven future.  Here goes:

apptrophy (app-trō-phee): a wasting away of a smartphone, tablet or other mobile application due to disuse or abandonment.  Most commonly experienced by those apps pushed beyond the fourth screen on my iPhone.

The iPhone App StoreIf you're currently a smartphone user, I suspect that this new term will be met with some head-nodding and smiles.  Loading up your first smartphone with tons of useful (Shazam), social (Facebook),...Read More »