Each Thursday
at 11am EDT, marketers from around the world join the ExactTarget Nexus partner
ecosystem on Twitter for a conversation about trends and campaign
ideas across the interactive marketing industry. We call the
virtual coffee chat the Nexus Café.
Our guest for a recent #NexusCafe chat was Jeremy Mayes, account
executive at PPC
Associates. Jeremy has over 15 years of direct marketing
experience with a passion for search engine marketing. We discussed
fundamentals and insights for maximizing your pay-per-click
campaigns. Here's a summary of our discussion:
@ETNexus Q1: What
are some...
ExactTarget Nexus team invites you to participate in our #NexusCafe
Twitter chat tomorrow and every Thursday from 11am-12pm ET, where
we discuss emerging topics and trends from across the interactive
marketing world. The virtual coffee chat is hosted directly on
Twitter, hosted by @ETNexus. Follow the #NexusCafe
hashtag and be sure and add the hashtag to your tweet to
participate. The person with the best tweets wins a Starbucks gift
card!Our guest for this week's #NexusCafe chat is Jeremy Mayes, account executive at PPC Associates. Jeremy has over 15 years of direct marketing experience...Read More »
10 Eye-Opening Mobile Statistics from Becker's
Presentation
- There are actually more people using mobile devices than toothbrushes.
- More people will access the internet via mobile than wire line broadband by 2015.
- Over 6 billion text messages are exchanged every day in the US.
- In May, 2003 the entire U.S. sent 300 million texts. Today...

Our guest for the #NexusCafe Twitter chat was Jeff Rohrs, VP of Marketing at ExactTarget and the coauthor of the ExactTarget Subscribers, Fans, and Followers research series. He joined us to share how digital marketers can leverage mobile in their overall campaign mix. Participants shared their insights and experiences with mobile as a...Read More »

Our featured guest for the marketing chat on September 22, is Jeff Rohrs, VP of marketing at ExactTarget. Jeff is often on the road sharing insights found in the ExactTarget Subscribers, Fans, and Followers research....Read More »
Social
Media doesn't sleep, but that doesn't mean you don't get to. The
CoTweet RSS Publisher is a real-time solution that streamlines the
process of broadcasting the latest news and trends automatically
across social networks including Facebook and Twitter. The RSS
Publisher makes it possible to automatically generate targeted,
relevant content to engage customers and fuel the conversation
across the social web.Many social marketers may wonder, what is the line between over engaging and under communicating, and how do you keep all of this under control? We understand that there are several...Read More »
While we have seen the pitfalls of applying too literally the principles of one medium to another – brochure-ware web sites, DM-based email programs – there are lessons to port over.
Direct Marketing teaches us that it’s all about the offer. I recently saw results for an email challenger that failed...Read More »
Earlier this month, the UK
team held our monthly Breakfast Seminar with our VP of
Marketing Research & Education, Jeff Rohrs, who was visiting
London from the US. Jeff shared his thoughts on customer engagement
and what we call ‘The Social Break-Up’—the reasons why consumers
“break-up” with brands by unsubscribing (email), “unliking”
(Facebook), and “unfollowing” (Twitter).With insights from our entire SUBSCRIBERS, FANS & FOLLOWERS research series, Jeff explained:
- Why brands must invest in building audiences now more than ever.
- Why engagement isn’t just a metric, but a marketing mandate.
- Mistak...

Each week, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and best practices in the interactive marketing industry. We call it the Nexus Café.
We chatted recently with Chip House (@cehouse) about Email Marketing Deliverability (full transcript). The nine-year ExactTarget veteran oversees the Email Marketing Deliverability team and is passionate about helping email marketers improve their deliverability and reach the inbox. Chip shared numerous practical tips on improving email delivering, spanning from how relevant...
Read More »
What a historic day for
ExactTarget! Ten years ago today, we filed ExactTarget LLC
with the state of Indiana. Chris Baggott, Peter McCormick and
I had a vision to help marketers leverage data to connect with
their customers via email. We were convinced that this
emerging channel would help businesses of all sizes deepen customer
relationships through targeted and relevant communications.
Starting a web-based software company in late 2000 seemed crazy to
many - the internet bubble had burst, the economy was struggling
and the three of us were first time software entrepreneurs.
Long odds...Read More »
Over
500 billion advertising impressions are being served up to
individuals though the internet. These impressions can be anything
from a positive Facebook like, a helpful Yelp rating, to a negative
Tweet. What is you and your company doing to maximize these
impressions? Your brand is not what you tell people it is. Your
brand is what people tell each other it is.Recently Josh Bernoff from Forrester Research Inc. and co-author of Empowered along with Jesse Engle, co-founder of CoTweet, gave a jam-packed 60-minute Empowered Webinar. During the webinar Josh explained how to treat customers as...Read More »
Only
about 5% of people on the Internet are active on Twitter, so why
bother? Of all the reasons to not be active on Twitter, I think
this one deserves some consideration. In spite of all the press and
numerous tools formed around the service, this does seem like a
fairly low adoption rate. Is there anybody listening? Why not be on
Facebook where there are 500 million users instead?
Let’s look at some numbers that may make you change your mind.
1. 300,000 - This number represents the average number of Twitter users that are joining per day.5% may not sound like much, but if 300,000 new users...
Read More »Social media has proven an efficient and effective way of communication, ushering in an era of immediate response times and increased product knowledge among general public. But the value of social...Read More »








Do you think that email is a thing of the past? If so,
according to the new Nielsen study you need to think again.
Twenty-five minutes out of every hour spent on U.S. mobile internet
is dedicated to email, dominating all other categories such as
social networking, entertainment, and news. Mobile phones are no
longer strictly used for dialing a friend, cell phone text blasts,
or playing games. They are a great way for companies to implement
one to one marketing campaigns through email marketing
software.

When planning their next internet email marketing campaign,
businesses need to take into...
I immediately realized that I asked questions about this on the 2009 Channel Preferences Survey, but somehow these statistics never made it into the final report. So, without further delay, here they are:

This is particularly important given internet analyst Mary Meeker's recently prediction that smartphone shipments will surpass PCs within two years....Read More »
Marketing dollars are going where the customers and prospects are. And that place is online. Online channels are lower cost and more measurable, and as a result, online continues to take sales revenue from traditional direct marketing channels. In increasing numbers, marketers are finding it’s important for their organization to shift their marketing focus to interactive marketing.
E-commerce Sales Forecasted to Top $152 Billion in
2010
The eMarketer prediction follows the
U.S. Census Bureau’s release showing online sales in Q4 2009
grew by 14.6 percent over a year earlier–the biggest gain in...
According to a recent eMarketer report, “US
Retail E-Commerce Forecast: Room to Grow”, US e-commerce sales
among retailers this year will reach more than $152 billion, up
12.7 percent over 2009.
Jeffrey Grau, who authored the report, was quick to point out that while this is a healthy gain, “the Internet’s 7.7 percent share of total retail sales pales in comparison to its influence on store sales.”
$152 billion isn’t exactly chump change, but the online channel’s main impact on retailing is as a research tool first and foremost. Says the report, 162 million people in the US will research...
Read More »
Believe
it or not, there was a time in the industry when no one knew who
Seth Godin was. On May 6, 1999, Simon & Shuster published a
book by Godin, who was simply described as an “internet guy.” In
his book,
Permission Marketing: Turning Strangers into Friends and Friends
into Customers, Godin challenged the supremacy of interruption
marketing (TV, radio & print advertisements) and instead made
the case that the internet would inspire a new era of
permission-based, email marketing—one where consumers, not
marketers, dictated the terms by which companies could market to
them.To say that Permiss...
Read More »In Guy Kawasaki’s blog post, he wrote, “ExactTarget’s acquisition of CoTweet heralds the beginning of the growth of Social as an integrated marketing channel and is nothing short of being historical.” At the Twitter Conference (#140tc) on March 8 in Seattle, WA, I had the opportunity to listen to panelists and professionals talk about Twitter. The two words that kept coming up were relationships and...Read More »
True, there are dissenting voices. However, I have found none that are backed by credible statistical data. Since there is no statistical validity in personal anecdotes, I don’t care (except for the value they provide in forming hypotheses to be tested...Read More »









