Email Summit: Dr. Flint McGlaughlin of MarketingExperiments

Posted by: Jeffrey Rohrs
Monday, March 16, 2009
Dr. Flint McGlaughlin of MarketingExperimentsDr. Flint McGlaughlin of MarketingExperiments is up now at MarketingSherpa's Email Summit.  He's sharing some landing page optimization case studies.  While I can't share his screenshots, I can share some of his thoughts on optimization and where the money might be leaking out in your current marketing spend.

His main points:
  1. We need a simple systematic way to discover the changes that we should test.
  2. We need to apply this methodology to live landing pages
Dr. Flint also shared that in his experience:
  • Consumers evaluate purchases based on "is it worth it"--i.e., is the value proposition worth more than the risk of purchase/participation
  • One of your goal is to limit consumer anxiety with your landing pages.
As a result, the main questions you need to ask as you optimize landing pages are:
  1. Why should my ideal prospect purchase from me rather than any of my competitors?
  2. How can I minimize all of the elements in my sale path that cause psychological resistance?
  3. How can I counter all of the remaining psychological resistance with an extra incentive?
  4. How can I over-correct all of the elements which cause psychological concern in my sale path.
Dr. Flint also reminded the audience that there are three questions you must answer within 3 to 5 seconds when people come to your website:
  1. Where am I?
  2. What can I do here?
  3. Why should I do it? (this is where your value proposition comes in)
Finally, Dr. Flint shared MarketingExperiments' Conversion Formula:
Confused?  Go to the MarketingExperiments website and all will become clear--I guarantee it!

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