The Power of Hands-on Training

Posted by: Scott Thomas
Monday, April 30, 2012

It’s been said that “knowledge is power”—and at ExactTarget, we couldn’t agree more. That’s why we’ve always taken product and industry training seriously in the ExactTarget Academy. After all, when you have the right tools and knowledge on how to use them, you can immediately begin implementing the right programs to take your campaigns to new heights. 

And when the opportunity to enhance your program comes along (right to your own city, in fact), WHY WAIT?

That’s why I’m so excited for the Solutions Workshops at our upcoming CONNECT Global Tour. On May 16, we’ll be headed to Sydney, Australia to...

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Facebook and Email – 5 Ways to make the Most out of both!

Posted by: Susan Marshall
Friday, February 17, 2012

Facebook Plus EmailAre you managing both your email and social media marketing channels? If not, you should be. In fact, Facebook and Email are a lot more alike than they are different — and when paired together, great things happen:
 
Consider this:

  • 58% of Adults in the U.S. check email first thing in the morning. We learned that from the SFF series.
  • People on your Facebook page are already your former, current or future customers
  • Facebook and Email share similar metrics. Example: Email Subscribers = Facebook Likes, Email Clicks = Facebook Engaged users
  • Facebook and Email share similar content and...
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Subscribers, Fans and Followers: The Digital Kingdom

Posted by: Nigel Arthur
Wednesday, January 18, 2012
The Digital KingdomWhat could be a better start to the New Year than to kick off with ExactTarget’s first breakfast seminar of 2012. Bringing together clients and prospects, Phil Cook and Andrew Chothia provided an interesting and engaging presentation revealing insights from ExactTarget’s first-ever study of consumers in the UK – The Digital Kingdom – the 11th report of our Subscribers, Fans and Followers research series.

The report specifically looked at:

• When and how UK consumers use Email, Facebook and Twitter (i.e. what motivates them to subscribe to receive permission-based emails, “Like” a brand on...Read More »

#NexusCafe Twitter Chat Recap: ExactTarget Product Tips

Posted by: Amanda Berkey
Friday, January 6, 2012
Adam EvansEach Thursday at 11am EDT, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and campaign ideas across the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.

Our guest for a recent chat was Adam Evans, documentation writer at ExactTarget. Adam is a regular contributor to the ExactTarget blog sharing insights and tips on how to leverage product features. During our recent chat, we decided to take a tour of some of his recent popular posts. We're always interested to hear how our user community is...Read More »

Email and Social: A Winning Combination

Posted by: Katie Smith
Friday, December 2, 2011
connections UK Email and social: A winning combination

According to Bazaarvoice research, word of mouth marketing is the number one influencer of purchase decisions. However, there’s no doubt social media impacts not only the way we listen to others’ opinions but the way we share experiences of our own via digital marketing.

Connections UK fueled the conversation around incorporating email plus social sharing and how tying the two together creates a winning combination for customer engagement. Max Sydenham, Digital Content Manager at Buyagift explained how the most social email campaign from his organisation does not include a Facebook Like button...

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#NexusCafe Twitter Chat Recap: Retail Holiday Marketing Campaigns

Posted by: Amanda Berkey
Thursday, December 1, 2011
Each Thursday at 11am EDT, marketers from around the world join the ExactTarget Nexus  partner ecosystem on Twitter for a conversation about trends and campaign ideas across the interactive marketing industry.  We call the virtual coffee chat the  Nexus Café. DEG Holiday Marketing Campaigns

During a recent #NexusCafe chat, we hosted our friends at Digital Evolution Group,our Reseller of the Year for 2011. The chat topic was Retail Holiday Marketing Campaigns, and we explored how marketers are called upon for last minute changes and real-time campaign management. Our guests were email marketing practice director, Cara Olson, @emailg... Read More »

Join Social Media Experts in Phoenix on November 18!

Posted by: Kevin Bobowski
Friday, November 11, 2011
SocialMeida AZIn the spirit of a truly social time of year, our upcoming ExactTarget @SMAZ event is sure to get your social marketing ideas stirring. On Friday, November 18 at MadCap Theatres in Tempe, we will answer your social media questions and explore the best practices for how companies are integrating Facebook and Twitter into their overall marketing mix.
 
Presenters include Fortune 200 executives, social media authors, consultants, entrepreneurs, and SEM architects with years of experience who are willing to share the benefits of social media channels and the rewards of implementing internal...Read More »

Search + Social: Hello, Detroit!

Posted by: Nick Badgett
Wednesday, November 9, 2011
If you’re a marketer, you understand search—and you probably understand social media. But do you know how to integrate the two channels into one mega-powerful campaign? That’s the question Dawn DeVirgillio, ExactTarget’s Product Marketing Manager of Social Media, will address at the Direct Marketing Association of Detroit luncheon this week.

If you’re a marketer in the Detroit area, don’t miss this ExactTarget-sponsored event! You’ll learn:
  • The smartest way to manage social media and search campaigns
  • How social and search relate to direct marketing
  • Which ROI aspects to analyze in your social and...
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Retail Marketing Quick Win: Increase Transactions by Integrating Online and Offline Marketing

Posted by: Kristeen Hudson
Wednesday, October 26, 2011
The Quick WinRetailers interact with customers in ways unlike any other industry. Whether through email coupons or face-to-face interactions at the register, you have more customer data sources to consider than most other marketers. But online and offline marketing still remain disconnected, leaving additional opportunities for increased transactions untapped. At the same time, consumers can become frustrated or feel undervalued when their interactions with a brand aren’t appreciated or cohesive.

Plain and simple, consumers’ offline shopping behavior deserves as much attention as their online shopping...Read More »

#NexusCafe Twitter Chat Recap: Breaking the Social Silo

Posted by: Amanda Berkey
Friday, August 26, 2011
Dawn DevirgilioEach Thursday at 11am EDT, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and campaign ideas across the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.

Last week, the #NexusCafe chat focused on breaking down the silo for social media. We hosted Dawn Devirgilio, Social product marketing manager at ExactTarget. Participants discussed how interactive teams can best collaborate and ensure that social media could be leveraged in cross-channel campaigns. A summary of the conversation is below:

@ET... Read More »

Email Design Tips for Small Business Marketers

Posted by: Amanda Parks
Tuesday, August 2, 2011
You've got your subscriber list and communication strategy, but before you start creating your emails consider these tips for designing a more effective campaign:
  1. Create Brand Synergy. Utilize your current brand elements to create a cohesive online brand experience.
  2. Watch your Image and Text ratio. Images may look aesthetically pleasing, but too many divert attention from your message and may cause your email to be too large for and blocked from some email clients. Images should balance and complement your text content.
  3. Use Tables. For consistent display and better control of your email layout,...
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3sixty Live: In Your Community

Posted by: Kara Findley
Thursday, June 30, 2011
3sixty LiveYou may know about 3sixty, ExactTarget's online user community. But have you heard about 3sixty Live? We launched it late last year as the in-person extension of 3sixty. 3sixty Live promotes face-to-face connections between ExactTarget users within their own communities. Not only do the members network with each other, they exchange tips, tricks and best practices, as well as help shape the future of the ExactTarget application.

Joel Book3sixty Live communities are taking flight across the country! Chicago was established first, and Atlanta, Indianapolis, and Denver were next. Minneapolis and Los... Read More »

Weekly Twitter Chat #NexusCafe: Corporate Blogging

Posted by: Spencer Abrams
Friday, June 17, 2011
Each week, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and best practices in the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.

Our most recent chat centered around corporate blogging.  With so many areas to touch upon (content, frequency, readers, RSS, mobile optimization), the discussion was very informative for any marketer looking to expand the relevancy and popularity of their blog.  Below is a summary of the discussion:

@ETNexus:  Which corporate blogs do you follow and why?... Read More »

Weekly Twitter Chat #NexusCafe: Social Listening and Online Reputation Management

Posted by: Amanda Berkey
Thursday, June 2, 2011
Each week, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and best practices in the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.

A recent #NexusCafe chat discussed social listening and online reputation management with Casey Knox, pictured in this fun photo with her team. Casey is a social media consultant and PR manager at Area203Digital, a full-service interactive marketing agency focused on strategy, analytics, design, and creative.Area203Digital Social Media TeamCasey joined us previously on the #NexusCafe chat...Read More »

Weekly Twitter Chat #NexusCafe: Ways to Destroy Your Email Marketing (HINT: Do the Opposite)

Posted by: Amanda Berkey
Thursday, May 5, 2011
Andrew KordekEach week, marketers from around the world join the ExactTarget Nexus partner ecosystem on Twitter for a conversation about trends and best practices in the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.

In a recent chat, we featured guest Andrew Kordek, cofounder of Trendline Interactive and the former strategist of email marketing at Groupon. Trendline is a marketing consultancy focused on email marketing, messaging strategy, and marketing consulting. We took a fun approach with the chat that week and talked about ways to destroy your email marketing...Read More »

Weekly Twitter Chat #NexusCafe: Lead Nurturing

Posted by: Kristen Neal
Wednesday, April 27, 2011
Jennifer Wong at OptifyEach week, marketers from around the world join the ExactTarget Nexus partner ecosystemon Twitter for a conversation about trends and best practices in the interactive marketing industry.  We call the virtual coffee chat the Nexus Café.

Jennifer Wong joined us last week from Optify, a marketing software company whose products enable B2B lead generation through search engine optimization. Jennifer discussed how Optify’s lead nurturing software has helped transform lead nurturing strategies for global brands. Through ExactTarget + Optify, you can send targeted relevant email messages to your...
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Design Tip of the Week: 
A Year in Review - Top 10 Design Tips from 2010

Posted by: Andrea Smith
Wednesday, December 22, 2010
Design ExactTarget StyleHappy Holidays from everyone on the ExactTarget Design Solutions team! To end the year with a bang, we’re highlighting our ten (okay, a few more than ten) most useful interactive marketing tips from 2010.
  1. The 6 Stages of Subscriber Experience
    Performance-driven design is the foundation on which emails are created.
     
  2. Email + Video Take 1 and Take 2
    
These posts discuss support, delivery methods, benefits and the concerns of using video in email.
     
  3. The Design Center on 3sixty
    
The Design Center is an all-inclusive design resource to view and download our latest design whitepapers, template source...
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5 Resolutions Every Marketer Should Make In 2011

Posted by: Kristeen Hudson
Tuesday, December 14, 2010
5 Marketing ResolutionsWith a new year just around the corner, we’ve compiled five resolutions in order to help you maintain a successful interactive marketing program. While diets and exercise programs might taper off just months after the start of the new year, these initiatives are 5 Resolutions Marketers Should Make—and Keep—in 2011.

Here is a high level overview of the 5 Marketing Resolutions:

 
  1. Make Data the Foundation of Your Marketing – The concept of collecting data isn’t new. Using it is. With 600 Tweets, 34,000 Google searches, and 700 Facebook posts per second, marketers are no longer in control of their...
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100+ Pages of Social Media Research Now In A Quick Read Format

Posted by: Kristeen Hudson
Monday, December 6, 2010
Quick Hitting Social Meida TipsWe know that everyone has loved our Subscirbers, Fans, and Followers Research. But, because marketers are short on time, we’ve reduced more than 100 pages of social media research from the first seven SUBSCRIBERS, FANS, & FOLLOWERS reports into this digestible summary, which includes only the key social marketing tips and takeaways.

The SUBSCRIBERS, FANS, & FOLLOWERS 2010 Executive Summary includes Graphical statistics, visually-appealing charts, and limited copy making the key findings easy to understand—especially for individuals who are short on time.

Here is a peek at what is inside:
  • Why...
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Fan your email fire with social forwarding

Posted by: Stefanie Jansen
Monday, October 25, 2010
Research shows that consumers are more inclined to open an email from a friend than from a company. Don’t believe me? Take it from Papa John’s who added 45,000 fans on Facebook  just three days after adding Social Forward to their  NCAA-themed email campaign.  Sounds like Papa John’s subscribers weren’t just hungry for pizza, but for a great deal to pass along to friends too…

With ExactTarget Social Forward, your subscribers can take control of the content you send them by passing it along to their friends on Facebook, Twitter, and more than 20 other social sites—all with less effort on your...Read More »