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The Email Research Center

86% are More Likely to Purchase on Payday

Wednesday, May 13, 2009 by Morgan Stewart
According to a new survey released by Chain Store Age, consumers are more likely to make major purchases on or near payday. In fact, 64% say they stop making these purchases within six days of receiving their paycheck.


For years, email marketers have discussed the best day to send and the appropriate course for any company is to test different days to determine which works best for them. But what if you send on Wednesdays and the first Wednesday of the month is the 6th? This information suggests it may be time to test sending based on pay cycles as opposed to simply day of week. Should companies, especially retailers be sending on the 1st and 15th instead of every other Monday?

Makes sense to at least give it a try. And for anyone who has already taken this approach, let me know how it works.

Comments for 86% are More Likely to Purchase on Payday

Friday, May 15, 2009 by Dela Quist:
Hi Morgan We have conducted extensive analysis of historical email performance data for several of our clients in the last 2 years to help them answer the “when is the best time to send my email” question. The message given by the data is unequivocal – which week of the month you send your email has a far greater impact on revenue than any other temporal consideration! To summarise an article I wrote about this on the DMA blog http://tiny.cc/AlchemyWorx; we discovered that the best weeks of the calendar month for generating sales are the last week and first week in that order. The data also showed that the middle two weeks of the month were the worst for sales. In some cases they generated as much as 20% less revenue. We came to the conclusion that it had to have something to do with Payday - in the UK most salaried people get paid monthly and the vast majority of them get paid either on the first day of the month or the 5 working days prior to month end. It is nice to see some corroborating evidence of this because we were convinced that the same must be true of the US market; because as any shopkeeper or bartender will tell you the best time to try to get someone to part with their money is on or just after payday. It may also interest your readers to note that the AWCM index http://tiny.cc/AWCMIndex our monitor of UK consumer email volumes shows that email marketers over here have a marked preference (we believe this is for logistical reasons) for sending emails on the second and third weeks of the month. UK marketers send between 30% and 50% more emails mid month than they do in the first and last weeks! If this is also true in the US email marketers could be missing out. So I would also encourage your readers to test mailing based on pay cycles.
Friday, May 15, 2009 by Morgan Stewart:
Thanks for the insight Dela. Great stuff! While it may require some adjustments to production calendars, it really makes sense to send around payday. Especially for those in retail. Would love to hear from any others who have looked at this or tested it?

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