Small Business. Big Results.
There are hundreds upon hundreds of sales methodologies in the world. From the One-Minute Sales Person to Spin Selling. If you were boil them all together into one great big "keys to being a successful sales person" pot, it really comes down to just one thing - truly successful sales people have to be curious - about everything. My team often has to hear me expound on that very thing - in order to be successful, they have to be curious. They have to want to know more information about their customers than the next guy: information about their business, how they make money, their goals,...
Read More »Some businesses have got it into their heads that once the...Read More »
For the average small business,
incorporating social media can be truly daunting task.
Which social media outlet to update? One? All of
them? For...Read More »
I am one of those people who plant a vegetable garden. Keep in mind that gardening is supposed to be a stress reliever. Instead, every year I have more of something than one family can possibly eat. So then I have a tendency to become stressed about what to do with the abundance of veggies taking up space in my refrigerator. One can only give away so many tomatoes, squash and cucumbers. So I can - yes I am one of those people.

This year I was better prepared than in my previous attempts at homesteading. There are many who think that canning is a lost art known only by our grandmothers...
Read More »
Often times I think we tend to do
the same thing with our email marketing programs. Can't we
just let it be? The answer is not really...you have to sweat
a little in order to drive results. But keeping with our
theme, we can take it slow and focus on one thing at a...Read More »
So now that we've decided that
it's ok to focus on one aspect of your email marketing program at a
time, let's start with Subscriber
Engagement. Back in the day, I used to host a monthly
webinar on email marketing best practices. In those webinars
we would talk about tracking. One of the many cool
things about using ExactTarget is the ease by
which you can track the effectiveness of your email
programs. From the minute you hit the send button, you
start seeing all kinds of really cool data on that email campaign:
opens, clicks, did-not-opens, did-not-clicks, delivery stats,
etc. The data...Read More »
Trying...Read More »
There is that old saying that "everything
old is new again". This occurred to me the other day as we went
through some training on social media and ExactTarget's newest
family member - CoTweet. The key theme focused on
listening - listening to your customers. Social media
provides unique capabilities to do just that. Listen and
then respond. Take what you have learned through listening and
apply that to your email marketing programs.
It occurred to me that when it comes to right down to
it...listening to your customers, your subscribers, your fans,
your followers...that it all goes back to...
One of the...Read More »
Maybe I am
just a little too happy about the warmer weather... but I can smell
Spring in the air. The snow has finally all melted, the birds
are chirping, the days are getting warmer. Yes, Spring is in the
air. Granted my happiness may be a tad premature. As
the saying goes: if you don't like the weather in
Indiana just wait 10 minutes. We could easily have more
snow during the month of March. Whatever the case, I am
going with it. Spring is also the time to think about Spring cleaning. I am one of those weird people that actually looks forward to spring cleaning. I like the idea of...Read More »
Everyone
knows that I love to hear how our customers are using
ExactTarget's application for their email marketing campaigns -
especially when it is a great example of incorporating good
design, call-to-actions, and cross sells - while still
maintaining anticipated, relevant and personal content
for subscribers. DineWise is a company that
specializes in prepared gourmet meals delivered right to your
door. They send both informational and promotional emails
through ExactTarget.
Check out this recent article on exactly what sets their
emails apart.
Talking to clients, this same phenomenon easily takes hold of their email programs. All the best intentions to prep, plan, test, target, review, revamp are diminished by the need to get the email out the door. Poof! Another send...Read More »
Santa looked at his list, checked it twice and
probably thinks that I had been naughty not nice
lately...especially as it relates to blog entries. Like
everyone else during the holidays, time slips away from me like
grains of sand through my fingers. I can't seem to get a firm
hold on anything let alone get everything done in the time
allotted. This should be the time of year when we can slow
down and reflect upon our lives. Refresh, regroup and
reconnect.
This should also be the time when you can look at your email and
1-to-1 marketing programs - reflect, refresh and regroup - a
time to...
Do you clip coupons? Nowadays many people forgo the
ritual of sitting at the kitchen table clipping coupons.
I have to admit - I am a coupon queen. I sign
up for emails from my favorite stores for the coupons. I
print them out so that they are at-the-ready in case
I happen to go by that store during the course of my weekend
errands. I am the type of person that looks
forward to the weekend paper if only for the
coupons.
I get excited at the end of a grocery shopping trip when I can
gaze fondly on the receipt and the long list of coupons that
were used. On those big grocery excursions, I...
The weird thing...Read More »
I don't know
about you, but I like to enjoy each holiday on its own and in
order. Especially in the Fall when the three big holidays
come hurtling at you back to back from the dark days of Fall:
Halloween, Thanksgiving and Christmas. I don't put out
Halloween decorations until October, I don't buy a turkey until
November and I don't really start planning for Christmas until
after Thanksgiving. I definitely do not shop
for Christmas presents in July! Who really does that
anyway? Unfortunately in the world of email marketing, you need to start planning your holiday email program now - today...Read More »
8:30am - 50% of consumers consider non-permission email from companies that they are familiar with as Spam...that number has doubled year over year.
8:45am - what are they keys to growing your subscriber base? Asking basic questions of your subscribers...do they want to receive email from you and what kind of email do they want to receive?...Read More »
Wednesday was the first day of Fall - the
Autumnal Equinox. It's funny...one would think that when the
weather starts to cool down and the days become shorter that things
would start to slow down. But quite the opposite happens.
Fall is the time for holidays and holiday planning - Halloween,
Thanksgiving, Hannuka, Christmas and New Year's Eve - parties, open
houses, pitch-ins...you name it. They come at you fast and
furious and before you know it kids are at your door looking for
candy...while you sit inside your house in the dark hoping
they go away because you hadn't planned ahead and...Read More »









