I had the pleasure of interviewing Matt Thomson, VP of business development and platform at Klout. During the interview, we talked about the future of marketing, influencer relationships, and social currency. There are many times when brands focus so much on lead generation and advertising that they forget the influencers within their community.
The key to a successful social, mobile, and email strategy? Social engagement. Personalization. Influence. We are seeing a mobilizing base of influencers that is useful. How do brands get a better share of voice within the influencer community that helps build their brand? Influencer relationship management. Think of it as CRM but for influencer management. Your brand needs that type of relationship management.
Check out the interview below.
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