Triggered Email Marketing

Regardless of how long you’ve been using (or not using) a marketing automation tool, you should always be on the lookout for ways to improve your marketing efforts—whether it’s by implementing drip campaigns, exploring the wonders of dynamic content, or creating highly targeted email blasts for specific audiences. The point is, there are always new and exciting things to try, especially with all of the extra time that you free up by implementing an automation system in the first place.

But how do you know what the next step is?

The best way to make sure that you’re always progressing with your...

When people talk about the basic elements of a successful email marketing campaign, there are a lot of facets to consider—responsive design, relevant messaging, personalization, pertinent send time, and beyond. But one facet of a successful email campaign that many marketers regrettably overlook is deliverability. After all, no matter how great the email, if it doesn’t reach the inbox, it can’t be effective.

Which brings us to Sky Angel.

Sky Angel came to ExactTarget in 2007 after experiencing deliverability issues sending emails from their internal servers. As a faith and family television...

Marketers have some pretty bad habits.

From sending the occasional unqualified lead to sales to not segmenting email lists properly, there are little things we do everyday that we know we could be doing better. 

However, like the millions that make and break New Year's resolutions each year, we find ways to convince ourselves that these little slips are OK, that no real harm can come of them, or that nobody will notice. Unfortunately for the imperfect marketer, these excuses provide less protection for us every year.

We are operating in an age of marketing where more is expected of us than ever...

When it comes to email marketing in the B2B space, one of the hottest new trends is drip-nurturing campaigns created with marketing automation. With the adoption of marketing automation reaching as high as 76% in the most progressive industries, it is easy to see why nurturing is the new “black”. So let's look at one of the biggest mistakes people make when creating lead nurturing emails.

First, let's talk about what a nurturing program actually is. Whatever term you use--drip-nurturing, lead nurturing, email nurturing, etc.--a nurturing campaign is an email program that executes automatically...

A friendly agency client of ours dropped the team a note today, explaining that when they reached out to Hotmail regarding a client's blocking issues, Hotmail's response included a recommendation that the sender enroll in the JRMP program. What is that, the client asked? Are we enrolled?

JMRP stands for "Junk Mail Reporting Program" and this is just the name Microsoft uses for their feedback loop mechanism. An ISP feedback loop, if you weren't already aware, is the mechanism by which an email is reported back to the sender (or the sender's email service provider) when an ISP user clicks the...

Facebook has long had Page Policies in place with rules that govern page management and provide legal coverage for Facebook regarding contests and promotions. However, the social media giant is now taking stronger and more proactive steps toward enforcing these guidelines.

The process:

1. If a Page is triggered by the Facebook system, it will be put through a checkpoint until released again.
2. During the checkpoint phase, page management tokens will temporarily expire.
3. Once the Page is released, the same exact page management token will be released and everything should go back to normal.

So, what are...

Mastered the basics of marketing automation? If the answer is yes, I'm guessing you've already begun reaping the rewards of your initial automation efforts. I'm also surmising that your CRM system is busy collecting plenty of customer and prospect data, and you're actively engaged on multiple social channels. At this point, you might even have a little extra time in your schedule to dive into your RSS feed, or take a longer smoothie break.

You're off to a good start.

That being said, there's always more to learn about the complex clockwork of marketing automation. Take your knowledge to the...

Marketing automation is the intersection of many useful features and functions. It's a proven fact that marketing automation software gives marketers full visibility into aspects of the sales cycle that were previously a mystery. But the sheer number of buttons and tools can seem daunting if they're not old-hat to you just yet.

As you begin to build an effective marketing automation program, you can begin to gain a holistic view of your marketing activities. From there, you can streamline traditionally manual processes (like customer segmentation, email marketing, and campaign management).

Start ...

Email addresses are not permanent. In fact, a historically active email address may suddenly croak—without warning or a farewell note—much to an email marketer's dismay.

Such email addresses that vanish into the ether do come with a somewhat bland obituary, though, in the form of a non-delivery report (NDR). The NDR generally indicates a useful yet enduring error, such as: "no such user";  "mailbox not found"; "the mailbox has been deactivated"; "the recipient has moved on so please stop mailing". (OK, I may have made up the last one.) These are what are known as hard bounces.

Hard bounces...

As a kid my favorite question was "Why?" I'd ask my mother and father a hundred times a day, "Why this", and "Why that"?

They were good parents and would indulge my mindless questions. I never stopped asking questions, and as a marketer you should never stop asking that most important question: "Why?"

Marketing automation is a recent phenomenon and has made huge waves. Clicz.com reported 76% of the worlds largest SaaS companies are using marketing automation, and among these are some of the biggest brands in the world. The question you should ask yourself, is "Why?" Why are so many comapnies...

There’s no doubt that today’s consumers are mobile. They’re constantly on-the-go, sending and receiving communications of all types, and they’ve come to expect that information be (literally) in-hand at all times. Consumers in the UK and around the globe are no longer sitting at their computers searching for information—instead, they expect information to be available all around them. At the same time, they expect that information to be relevant to their lives.

The hyper-connected consumer expects brands of all sizes and industries to start meeting them where they are. It also provides new...

I had the pleasure of interviewing DJ Waldow, CEO of Waldow Social, a couple of weeks ago about email, social, and everything digital marketing. He is a friend and author of The Rebel's Guide to Email Marketing. Needless to say, he is knowledgeable. Period.

Today's inspired video is about auto-responders and email marketing messages. DJ recently went to Cabo (jealous) and set his out-of-office email to reply on behalf of his inbox. We all do this. We go on vacation and set our out-of-office reply to let everyone in the world know we are out of touch. However, DJ noticed a funny thing when...

Join Kristina Huffman, Design Practice Lead, as she discusses and answers seven common questions about responsive email design:

What is responsive email?
Responsive design is a set of techniques in web design and development used to adapt a website to be readable on any screen and/or platform on which it's displayed. These techniques are being repurposed for emails. A responsive layout uses a piece of CSS3 code called a media query to detect the pixel size of the screen on which that email is opened. Based on the screen size detected, multiple stylesheets may be triggered to alter the layout and...

What are you doing with your Facebook presence right now? While many companies are spending big dollars and lots of time on results-driven social media marketing, many others are doing nothing.

Fortunately, there are strategies you can employ to drive results regardless of the time and resources you have on hand. 

1. Good
   Passive List Growth: Create a new Facebook Tab where Facebook users can sign up to receive your email campaigns. You won’t see a hockey-stick growth curve on Day 1, but this is a super easy, cost-effective way to increase email subscriptions and improve results in the email...

Over the past few years, I've come to realize that my time here at Pardot has been nothing short of amazing. I love to watch our engineers take customer feedback and use it to develop new features. Just the other day, we rolled out a brand new feature that opens up a lot of doors for marketing and sales--an integration with UserVoice that will allow marketing and sales to identify both happy and unhappy consumers instantly, and apply business rules to these situations.

UserVoice is an application used by over 16,000 companies to help track suggestions and feedback from their users. At Pardot,...

You can have a massive subscriber list and a powerful subject line ready to impress, but without the right email designer, your subscribers will be deleting your email long before they notice the CTA.

A highly skilled email designer is a crucial member of your email marketing team, as ExactTarget Regional Manager, Services (Central Region) Chris Studabaker points out. In a recent column for MarketingLand, Chris argues for six required skills that marketers should consider when hiring a designer for an email marketing campaign.

Be sure your next email designer is the best you’ve ever hired...

There’s no doubt that today’s consumers are mobile. They’re constantly on-the-go, sending and receiving communications of all types, and they’ve come to expect that information be (literally) in-hand at all times. Consumers are no longer sitting at their computers searching for information—instead, they expect information to be available all around them. At the same time, they expect that information to be relevant to their lives.

It was no suprise to us that Australians are leading the world in their adoption of technology and in partiular how they connect with brands on mobile devices. The...

This week, Flipboard announced a new version of its application for iPads and iPhones for creating social magazines. It's a very cool product that now has over 50 million users. I watched a demo of the product and recommend you consider creating one of these for your brand, particularly if you are an online retailer that lends itself to a magazine-style format with high quality images and videos.

Here's how it works:

1. Start searching the internet for images using the new content search feature. Any type of content can be included.
2. Select images and "flip it"  into your magazine....